Chat Moderators (Green Shields)


Hex
Gender: Unknown
Country: Unknown
Threads: 198, Posts: 403
#0

Chat Moderators (Green Shields)

Here is a basic outline of what is expected of Chat Moderators, please ensure that if you are in the Trollbox that you also be online in the Cryptopia Slack.
Make sure you read and understand the Trollbox rules and follow them yourselves.

Description:
Chat Moderators are able to moderate the Trollbox and update Coininfo pages.

Responsibilities:
Moderating the Trollbox.
Ensuring all users are following the Trollbox rules.
Able to warn users for breaking Trollbox rules.
Ban users that repeatedly break the Trollbox rules.
Delete chat messages that breach the Trollbox rules.
Report any suspicious activity to Hex, sa_ddam213, CoinUser, MrFloppy or fairlady.

Banning with warning
You should always try to give the user a warning before you take any sort of action, unless they are a repeat offender.
Make sure you state the rule/s they have broken and post a link to the Trollbox rules in the ban message.

Banning without warning
You can ban a user without warning for the following reasons:
Excessive and or deliberate link flooding in Trollbox.
A user that repeatedly breaks the same rules.

Expectations:
It is your duty as a Chat Moderator to uphold the Trollbox rules, be helpful and respectful to those in chat and set an example.
Answer questions where you can when they are asked and direct users to raise Support Tickets appropriately.
Chat Moderators are not above the rules and can also be banned.
In the event that a Chat Moderator is pay banned they must sit out the full duration of the ban and may not unban themselves.
Chat Moderators must not use the Chat Moderator ban hammer for personal reasons, any joke bans or personal bans must use the payban hammer like every other user.
Chat Moderators may not ban other Chat Moderators.
If a Moderator(Green Shield), or an Administrator (Red Shield) bans a Chat Moderator they must sit out the full duration of the ban and may not unban themselves.

The first Chat Moderator to respond to a users question or problem, should be the only Chat Moderator to handle the situation unless they have asked another Chat Moderator to step in or help. This is to avoid miscommunication between users and different Chat Moderators.

Any issues involving Chat Moderation should be resolved in a Support Ticket.

Chat Moderation is essentially a volunteer job, those that fail to remain active or abuse their position will be stripped of the role.

Do not ask us to be a Chat Moderator.



Posted: 7/1/2016 4:05:32 PM Edited: 4/19/2018 10:46:39 PM
Hex
Gender: Unknown
Country: Unknown
Threads: 198, Posts: 403
#1

You don't like the trollbox rules, you are no longer in the trollbox. Problem solved as far as I'm concerned.



Posted: 6/10/2017 7:49:06 PM
diaa1200
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Country: Unknown
Threads: 0, Posts: 1
#2

Good Job



Posted: 7/1/2017 2:18:56 PM
SeriousFace
Gender: Unknown
Country: Unknown
Threads: 2, Posts: 12
#3

Yeah, this is what I was talking about.

Ooooooooooooooooooooooooookay... 

https://www.cryptopia.co.nz/Support/SupportTicket?ticketId=18624

emmanux: 7/5/2017 7:56:25 PM

 

The next time you get pulled over by a police man for speeding, make sure to take the same attitude with them regarding why everyone else was speeding and only you got pulled over and you'll see it has basically the same ending as all your forum spam and support tickets did. Did your parents not have the 'yes sometimes life is unfair' talk with you at puberty or is that still a few years down the road?



Posted: 7/6/2017 1:45:04 AM
Hex
Gender: Unknown
Country: Unknown
Threads: 198, Posts: 403
#4

Maybe the moderators are above the rules in your bizarre interpretation of them.



Posted: 7/6/2017 8:05:28 PM
a50525
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 1
#5

Hi evreyone :) i was bannned from tollbox ... maybe for my comment up up and away ...(superman reference)

i am sorry can i be permited to chat again? Thanks in advance



Posted: 7/13/2017 9:23:20 PM
sokyboy
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 1
#6

Hi please Im new here in Cryptopia and I have deposited Bitcoins to my wallet, but for close to 5 hours now it is still awaiting confirmation. I have emailed support and sent a message on facebook till I came here. Please can anyone help me.



Posted: 11/30/2017 7:21:26 PM
BigJohnson
Gender: Male
Country: United States
Threads: 2, Posts: 74
#7

https://bitcoinfees.earn.com

https://blockchain.info/unconfirmed-transactions

 btw, this is probably not the best thread for this... 



Posted: 11/30/2017 7:56:36 PM Edited: 11/30/2017 7:57:29 PM
Franky_punk
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 1
#8

Good 👍🏽



Posted: 12/6/2017 8:47:06 PM
ahmedmixaat
Gender: Unknown
Country: Unknown
Threads: 4, Posts: 10
#9

#75356 - i forgot to put my Payment Id from ETN !!!!!!!!! HELP ME



Posted: 12/18/2017 9:05:41 PM
denyssnurnikov
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 1
#10

I have changed BTC to BCH 3 hours ago. But in my balances I could not see my BCH. Please help. I think it is probkem on cryptopia.  I have wroten to support. Please answer me sooner as you will able



Posted: 12/20/2017 1:07:16 PM
phucthoquanloc
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 11
#11

Đề nghị sàn cryptopia mở giao dịch các loại tiền khác với đồng tiền Doge. như vậy thị trường sẽ đa dạng hơn.



Posted: 1/12/2018 9:14:50 AM
hoangthao247
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 3
#12

Đề nghị sàn cryptopia mở giao dịch các loại tiền khác với đồng tiền Doge. như vậy thị trường sẽ đa dạng hơn.

phucthoquanloc: 1/12/2018 9:14:50 AM

 Cám ơn, Mode sẽ chú ý.



Posted: 1/27/2018 1:01:10 AM
lekiet0917
Gender: Unknown
Country: Unknown
Threads: 2, Posts: 4
#13

Dear MOD, Cryptopia CRC wallet not sync (your block height 41741 but bock chain now 43151).Please sync CRC wallet. Thanks



Posted: 1/31/2018 9:21:50 AM
demyan7
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 34
#14

hello my problem with support 22 days I can not contact her, can you help speed up the solution to this problem



Posted: 2/26/2018 11:05:05 AM
crowder1223
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 4
#15

Hello not sure if this is in right place but i will give it a shot. I deposited some procurrency coins and some hve been pending for a week or more. It shows up just not confirmed so what should i do. ty. No one from support has answered my tickets



Posted: 5/6/2018 7:18:47 PM
adiver
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 2
#16

Hi there, no quite sure where to post this since I can't open a ticket right now (site's coming up with an error)... I do have several withdrawal showing Processing.

How can I open a ticket so these transacvtions can be cancelled ? Thank you



Posted: 5/9/2018 12:07:30 PM