Withdraw XEM HELP


yank
Gender: Unknown
Country: Unknown
Threads: 5, Posts: 6
#0

I withdrawed my XEM but I still have not received anything on my wallet.

Amount: 94.17484939
XEM Address: NDB4QP-G7IOGC-IYAYCZ-EUFTQZ-LFUUSZ-JLFD6Y-QAR2
# 2330665
Status: Complete
Timestamp: 11/01/2018 12:28:00 PM
Transaction ID: 188548566ccdba50ea6cbe5470bfa8b4c196edf5cffcabbb214e2b392733bb5a

There is no record of the transaction while Cryptopia says that everything is sent : http://explorer.ournem.com/#/s_tx?hash=188548566ccdba50ea6cbe5470bfa8b4c196edf5cffcabbb214e2b392733bb5a

Would it be possible to know where my money went? Thank you



Posted: 1/13/2018 10:28:46 AM
sisp
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Threads: 0, Posts: 3
#1

I have the same issue! It says they sent it but transaction isn't on the blockchain....but my XEM is gone....



Posted: 1/16/2018 2:30:05 PM
Gartok
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Threads: 0, Posts: 1
#2

I have exactly the same issue with XEM withdraw, since two days.

Inserted my nano wallet adress : NAMHZ3-F3CCYP-ZLZ4MI-K7DKQQ-WEV53B-PR6JGN-2XKI

Massage field empty

Get an transaction ID which is not listed at any NEM Explorer!? d572586fe51dcd1ccfa90c7e2f67c03cb7992790724cd5007c1652d06cf9f997

Status complete at cryptopia and no XEM on  my wallet!?

Whats going on there Cryptopia?

 

 



Posted: 1/16/2018 5:45:28 PM
BlockNumSkull
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Threads: 0, Posts: 10
#3

2241490
 
 XEM
100.00000000 20.00000000 Processing  
NBO4ZV-IK5ZGN-26MOHC-D5B57K-EQM3YQ-STNHX2-KLJG

9/01/2018 7:43:00 AM

 

 

 

Ridiculous that it would take this long.



Posted: 1/16/2018 10:27:01 PM Edited: 1/16/2018 10:27:32 PM
cryptollium
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Threads: 0, Posts: 2
#4

I have same problem.I sent 624 NEM to my wallet.  transaction ID b494f2f0f6cb983c26cc9c40bc437b994ffb180f5edd3598c5f6d08f3fea5407. 

it says Complete,  2 days now transaction nowhere to be seen, and in NEM explorer is not found

my NEM wallet NARB7H-CKKYRN-RQAKTO-6D3LM6-C5DXTU-ZEHD6Q-FI6H:

 

the only thing i realised I might of done wrong is pasted my NEM wallet address without removing the dashes between the letters and I think a left a colon at the end of the address as well

I contacted support, but no answer yet.

where does such I transaction go does it bounce back? or get dropped by the system?

its alot of money

anyone have any idea how i can resolve this while waiting for support to answer, it say may take 12 days for support to answer you

Damn this crypto crap, they say decentrelized and wot not , but when there a problem who do u call



Posted: 1/17/2018 6:37:24 PM Edited: 1/17/2018 6:40:54 PM
srdulam
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Threads: 0, Posts: 1
#5

Issue with XEM withdrawal. 

Shows as complete in Cryptopia, but did not receive any in the wallet. Please look into it, 

TransactionId Address/ Message
1c9ed1a6b20a3a684bcffe585fc7f24cf01df7120f94fa6ea85d31e1b6072d42 ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR:65a334ec99df44c2b58


Posted: 1/17/2018 9:52:54 PM
cryptollium
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Country: Unknown
Threads: 0, Posts: 2
#6

Did anybody get their issues resolved. Did XEM coins turned up, or got an answer from cryptopia support?

I read a lot of peoplee having this kind issues even in other other exchanges, I dunno who's fault is NEM network nodes or exchanges.

nevertheless this should not be happening as both the Exchanges and NEM both are making money from our investing and trading fees.

so It needs to get resolved as soon as possible.



Posted: 1/18/2018 5:02:21 PM Edited: 1/18/2018 5:02:55 PM
MTamy407
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Threads: 0, Posts: 15
#7

I think XEM and ECOB are related, i have the same problem

I have withdrawn ECOB with status is complete, but i did not see ECOB on Explorer cry

tx hash provided by the Cryptopia are not valid, it is show NOT FOUND



Posted: 1/18/2018 5:53:43 PM Edited: 1/18/2018 5:57:47 PM
skarbrother
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Threads: 0, Posts: 1
#8

I have had this happen two times with XEM withdrawals on Cryptopia now. Both transactions show complete on Cryptopia, however the transaction IDs do not exist on the blockchain. I have submitted support tickets and have yet to be contacted by Cryptopia.



Posted: Yesterday 1:57:50 AM
MTamy407
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Threads: 0, Posts: 15
#9

I have had this happen two times with XEM withdrawals on Cryptopia now. Both transactions show complete on Cryptopia, however the transaction IDs do not exist on the blockchain. I have submitted support tickets and have yet to be contacted by Cryptopia.

skarbrother: 1/19/2018 1:57:50 AM

 Yes, I find it too weird. Although transactions show complete on Cryptopia, but transaction IDs do not exist on the blockchain. And I only have a fragile hope that they will resolve frown



Posted: Yesterday 3:03:42 AM
rdebs812
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Country: Unknown
Threads: 0, Posts: 1
#10

same just happened to me, transactionID isnt showing up on the blockchain.

Funny thing is ive had this happen to me on YoBit and HitBTC as well.

So as a tester i decided to try and withdraw a small amount from here earlier today(50 Xem) and it went through in seconds, no problem.

So i decided to withdraw 2300 Xem a few hours later and of course this happens.

It really seems if you try to withdraw a large amount of Xem from any of these exchanges you will have a major problem.

Im going to file a ticket now, :/



Posted: Yesterday 9:11:44 AM
BIGburn2018
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 1
#11

same issue here!

I withdrawed my XEM but I still have not received anything on my wallet.

Amount: 1059.32991161
XEM Address: NBXIAP-PNQJSN-6QXBKM-J5MSR5-54YO4R-Z264LD-PBOY
# 2619110
Status: Complete
Timestamp: 19/01/2018 11:37:00 AM
Transaction ID: 9c81ee6231144fd94dcb984e706a4e19e1c25d0cfb65eceefa8812753cf4f9c9


There is no record of the transaction while Cryptopia says that everything is sent : http://explorer.ournem.com/#/s_tx?hash=9c81ee6231144fd94dcb984e706a4e19e1c25d0cfb65eceefa8812753cf4f9c9


I also need my Money now!!!!!!



Posted: Yesterday 12:07:58 PM Edited: Yesterday 1:56:36 PM
MTamy407
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 15
#12

same issue here!

I withdrawed my ECOB but I still have not received anything my wallet.

Amount: 7559.25004974
ECOB Address: NBRT3Y-QTVHLT-YBDUXH-2HHURI-5KCYDW-RWJ63Y-WIGG
#2572297
Status: Complete
Timestamp: 18/01/2018 2:31:00 AM
Transaction ID: ba11cc530ebeb9104d93ceec30562b10d6168defd75ebfede1ccabe211105f0d


There is no record of the transaction while Cryptopia says that everything is sent : http://explorer.ournem.com/#/s_tx?hash=ba11cc530ebeb9104d93ceec30562b10d6168defd75ebfede1ccabe211105f0d


I also need my Money now!!!!!!



Posted: Yesterday 12:48:44 PM Edited: Yesterday 2:22:34 PM
MTamy407
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 15
#13

same issue here!

I withdrawed my ECOB but I still have not received anything my wallet.

Amount: 7559.25004974
ECOB Address: NBRT3Y-QTVHLT-YBDUXH-2HHURI-5KCYDW-RWJ63Y-WIGG
#2572297
Status: Complete
Timestamp: 18/01/2018 2:31:00 AM
Transaction ID: ba11cc530ebeb9104d93ceec30562b10d6168defd75ebfede1ccabe211105f0d


There is no record of the transaction while Cryptopia says that everything is sent : http://explorer.ournem.com/#/s_tx?hash=ba11cc530ebeb9104d93ceec30562b10d6168defd75ebfede1ccabe211105f0d


I also need my Money now!!!!!!

MTamy407: 1/19/2018 12:48:44 PM

UPDATE :

==> 2 days have passed, transaction ID has not yet appeared on blockchain, no coin appeared on my wallet cry



Posted: Today 5:56:19 AM Edited: Today 5:56:57 AM