ETH Withdraw "not broadcasted" since 29.12.2017, no support!!!


darkfriend77
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Threads: 2, Posts: 20
#0

Hi,

 

I'm waiting now for more then 13 Days to get at least an answer to my support ticket ... 

This is really getting serious, the withdrawal I made never was broadcasted to the ethereum blockchain, but cryptopia marked it as completed ...

Transaction to the same address before and after the faulty one where arrived with out issues ... 

What is going on with this exchange???

 

#94739 - ETH Withdraw transaction doesn't exist, but marked as complete.

Category: Withdraw
Status: Awaiting admin reply.
Opened: 12/30/2017 6:21:40 AM
Last Update: 12/30/2017 6:21:40 AM

Ticket description:

hi, made an eth withdraw to the same address as usual. However this tx id doesn't exist and the withdrawed amount isn't accounted. Previous withdraws to the same address where executed without a problem ... Please help.

...#: 1794339 Currency: ETH Amount: 0.53500000 Fee: 0.00500000 Status: Complete TransactionId: 0xdd15ca92704a130a461812b3fc3d46193d5148cc9f8363fa3d065f05690fbfdb Address: 0x748a826ab1c228324ad47c5ec099b30362887168 Timestamp: 29/12/2017 9:31:00 PM Best regards Cedric



Posted: 1/13/2018 9:35:58 AM
jocreighton
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Threads: 0, Posts: 3
#1

I think CRYPTOPIA makes first withdraw fast and than let people make more withdraw and keep second money, as i have same issue. I have done first withdraw without issue but second one still waiting more than 2 weeks and no respond as well so DO NOT TAKE RISK AND DO NOT USE CRYPTOPIA more than 1 time. 



Posted: 1/13/2018 11:04:40 AM
darkfriend77
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Country: Unknown
Threads: 2, Posts: 20
#2

I think CRYPTOPIA makes first withdraw fast and than let people make more withdraw and keep second money, as i have same issue. I have done first withdraw without issue but second one still waiting more than 2 weeks and no respond as well so DO NOT TAKE RISK AND DO NOT USE CRYPTOPIA more than 1 time. 

jocreighton: 1/13/2018 11:04:40 AM

 this at least, is not what I experirnced I made more then 20 withdrawals ... and only this one was not correct. However I need some mire informations ... whats going on ...



Posted: 1/14/2018 7:55:23 AM
Vubao1340
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Threads: 1, Posts: 5
#3

Nearly one month here :(



Posted: 1/14/2018 4:37:16 PM
go4ltc
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Threads: 0, Posts: 2
#4

Same problem here.  I have confirmed my withdrawal, Cryptopia marked the transaction as COMPLETE, but DID NOT send the transaction or publish the transaction. Transaction ID is unknown at the NEM blockchain:

http://explorer.ournem.com/#/s_tx?hash=5e72479c2b143e17068a3f6888eab60b50572bc39654b4189406db3bdf9625ae

14/01/2018 7:46:00 PM
2463943    XEM    1649.01440093    20.00000000    Complete
5e72479c2b143e17068a3f6888eab60b50572bc39654b4189406db3bdf9625ae   

Such behaviour is completely unacceptable. It seems, that Cryptopia has some serious bug in their system, or somebody at Cryptopia tries to defraud some people.

In any case, it is necessary and hopefully highest priority for them to publish these transactions soon, or users will be forced to file a class action lawsuit against Cryptopia.

Let us get in contact for some combined action against any possible fraud. If they do not send the transactions shortly, please contact me at my email address ( reisemail .at. gmx.at ), to participate in a class action law suit against possible fraudsters at Cryptopia.

I guess it is a software-bug and Cryptopia will send the money soon. But, if otherwise, let us publish these "Cryptopia transaction complete" problems at crypto-websites and start action against possible fraud.

 

Kind Regards,

Friedrich



Posted: 1/15/2018 9:54:47 AM
Hermes1987
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Threads: 2, Posts: 12
#5

#129662 - Deposit - Hello! I sent a translation of XEM ... Help please!

Hello! I sent a translation of XEM .... In my personal account it is indicated that the translation is executed, but in fact the money did not go (Help please! 2145353,"XEM","828.00435616","20.00000000","Complete","e992426dea3de43e1f1447bb5abdd974586828614b43f69e1286fbfe761a4e93","NBKOJW-XN35PF-A6GGZT-XXBWKL-AB7QMQ-57OZPW-TCOA:","8/01/2018



Posted: 1/15/2018 3:57:35 PM
bit312
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Threads: 0, Posts: 3
#6

I've been waiting 12 days for a withdrawal of Vivo stuck in "Processing" ... roughly $4,000 USD stuck.  We need to lawyer up and sue the shit out of these guys.



Posted: 1/17/2018 10:59:40 PM