Ether Withdraw Missing, yet marked as complete


sefton96
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Threads: 1, Posts: 5
#0

I noticed my withdraw, #2365570 was marked as complete. However, I checked the TX Hash 0x44fed07520dd3d67e793ec4780f93da97d2168178e998ad6952a9bf2fc97d5b0 and it says it is invalid. Additionally, my receiving address 0x31be9E12e83e3118d445595d01eaBa4e938Af6EC has not received the coins yet either.

 

It has been about 14 hours now with no TX in the blockchain and no help from support



Posted: 1/12/2018 9:16:07 PM
Jaredh11
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#1

i have the same issue withdraw # 2366355     ETH     transaction id 0xcde6d9e8fdb31c39c0a1e297dd9f6371c19ec0716fdd5eb7c0e3336819bc609c

but no funds and its marked complete.



Posted: 1/12/2018 9:19:00 PM
globalinvest
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#2

yep, same here

transaction marked as complere, but no ETH arrivet to the wallet, and no traces in etherscan.io

waiting for 16 hrs now

never had issues withdrawing from other exchanges.



Posted: 1/12/2018 9:25:38 PM
cytezan
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#3

Exactly the same problem... marked complete, but transaction is no where to be found.



Posted: 1/12/2018 10:29:47 PM
sefton96
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Threads: 1, Posts: 5
#4

If someone from the cryptopia team could reach out, I'd really appreciate it.



Posted: 1/12/2018 10:50:08 PM
Woamortis
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#5

same thing for me and i see alot of others too. desposited 2 transactions to cryptopia and they went through in like 3 mins. then i withdrew my ETH TRANS ID : 0xfc3ed37beb4d16d29fad2d9e326b995e037da5e4fabc8e124115369b7371e84d they sent me an email to verify the withdrawl and i clicked accept. The history shows complete however its been 24 hours since and its not showing up on my Gdax. WTF is going on..... anyone have any threads on a solution for this?



Posted: 1/12/2018 11:50:12 PM
cytezan
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#6

Ok mine just completed.

3+ days to withdraw eth. 



Posted: 1/13/2018 2:25:55 AM
oldmategil
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#7

Glad to hear it finally went through! 24 hours confirmed for me with a non existent tx id. Should be fine in a day or two though.



Posted: 1/13/2018 2:32:43 AM
sefton96
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Threads: 1, Posts: 5
#8

Still hasn't completed



Posted: 1/13/2018 3:39:37 PM
oldmategil
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#9

36 hours and still waiting for me.



Posted: 1/13/2018 3:41:39 PM
sefton96
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Threads: 1, Posts: 5
#10

Still no response or update from support.



Posted: 1/13/2018 9:03:59 PM
Knaz
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#11

 

 

      Hello! Help me please.    i have the same issue withdraw #2370699      ETH     transaction id 0xb379edb83f6731eae44bc2dbc934a1e74cc14f291930a5c757c2a7cd0a18e4cb

but no funds and its marked complete.       12/01/2018 12:28:00 PM   



Posted: 1/14/2018 4:04:20 PM Edited: 1/14/2018 4:07:05 PM
faruk40
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Country: Malaysia
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#12

Same issue . Wating almost 48 hours ........



Posted: 1/14/2018 4:07:08 PM
duccat96
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#13

Please help, I withdrew ETH 48 hours ago, withdrawal number is 2380789, ticket 142743

TransactionId is 0x46ada2d7a882cc0da0898bfa189d95875745ce88112a596eb75abbc3ee2aa25d

But no transactionId found on blockchain!!!



Posted: 1/14/2018 4:18:44 PM
sefton96
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Threads: 1, Posts: 5
#14

It's now been 52 hours, no ether and no help from support.



Posted: 1/14/2018 4:29:04 PM
Yankowsky02
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#15

My transaction to Binance is showing complete but nothing in my wallet or on the blockchain either....been waiting for about 48 hours. Yesterday I moved some ethereum from gdax to Binance that only took a few minutes. Something is wrong with Cryptopia I think.



Posted: 1/14/2018 4:46:28 PM
bwmalc
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#16

PRL missing for me, too (an ERC20 token)

 

I would advise anyone else who happens to read this to avoid withdrawals for now, cryptopia is presumably throwing them out into the void or maybe not making them at all. Any response from support would be appreciated.



Posted: 1/15/2018 9:18:25 PM
Dizoset
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#17

I simply can't believe it.

I have a substantial amount stuck in the "void"...

Really frustrating.

Maybe its time to accept the fact that Cryptopia doesn't seem to care about the problem...

I mean no response whatsoever is just bad for business...



Posted: 1/15/2018 9:31:52 PM
bwmalc
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#18

I simply can't believe it.

I have a substantial amount stuck in the "void"...

Really frustrating.

Maybe its time to accept the fact that Cryptopia doesn't seem to care about the problem...

I mean no response whatsoever is just bad for business...

Dizoset: 1/15/2018 9:31:52 PM

 

 

It doesn't make a difference to business, who reads these forums before signing up and depositing? I certainly didn't.

 

I think we should be prepared for the worst, here. Funds on cryptopia are probably gone.



Posted: 1/15/2018 10:15:57 PM
Knaz
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#19

Недопустимый маркер безопасности

Invalid Security Token

Security token for withdraw #2370699 is invalid or has expired, You can send a new one from the Withdraw History section in your account page.

If problems persist please contact Cryptopia Support

. - 17/01/2018 11.23.00 PM

2370699 ETH 0.07358734 0.00500000 Полная 0xb379edb83f6731eae44bc2dbc934a1e74cc14f291930a5c757c2a7cd0a18e4cb 0x6c5eea382d1668687af7f3f90489f7022286ef2e 12/01/2018 12:28:00 PM

Hello. Help me please. Or tell me where to turn. At whom such situatsija was and all was solved -  please!
 

 



Posted: Yesterday 9:30:06 AM Edited: Yesterday 9:36:00 AM