Litecoin value was cancelled and now its gone missing


Oggy01
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#0

please can some help.

 

I purchased £50 in litecoin on the 07th January, tried to transfer it to bitcoin via the transfer option. In my withdraw section it tells me that the transaction was cancelled and I now no longer have any coins in my litecoin or bitcoin account. 

 

I raised a ticket with with support but I have had no response, can anybody help?



Posted: 1/10/2018 9:12:37 PM
itiexxx
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#1

From the detailsyou give, it sounds like to tried to withdraw Litecoin (LTC) to  Bitcoin (BTC) address. I am not sure how to go about it if this is the scenario.



Posted: 1/10/2018 9:16:31 PM
Oggy01
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#2

That’s right, for some reason I can’t find it. Both accounts say 0.0000000. I’m hoping cryptopia can help find my money😩🙏🏻



Posted: 1/10/2018 9:53:56 PM
tflynn
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#3

pretty sure transfer only sends to other people. 

but check your transfer history page
also check your trade and withdraw history pages

see if anything is on one of them



Posted: 1/10/2018 10:06:39 PM
Oggy01
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#4

Thanks for the advice, I have checked all. It does state that my transfer to bitcoin status was cancelled, but where does my purchase of litecoin go, do you know?



Posted: 1/10/2018 10:39:50 PM
luffunder
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#5

do you know LTC markets and suspended on here. 



Posted: 1/11/2018 2:07:45 AM