therealdeller: 1/10/2018 4:34:14 AM
Hi Staff - can you shed some light on lead times for 2FA account resets via the firstname.lastname@example.org email? I note there are a number of users locked out of their account including my husband. Thanks.
I'm not staff, but I recently had to reset my 2fa....twice. My experience is 3-5 days in late December. Somewere here I read that it could take up to 2 weeks, at worst, when they are overloaded with tickets.