Ethereum Balance in "Total" Column but not available


kanye_west
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Country: Unknown
Threads: 1, Posts: 2
#0

This has been the case for me for a while now. I have created a couple of support tickets but no replies. But sure if I'm doing something wrong. Just I tried to click all the buttons but can't move Eth from "Total" Column to "Available" Column.

Please help. Screeshot here.

https://imgur.com/IN6LIj0



Posted: 1/3/2018 9:04:03 PM
atomicstorm
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Threads: 0, Posts: 10
#1

Check your deposit (or withdrawal) history.. something has not yet been fully confirmed yet.



Posted: 1/3/2018 9:07:52 PM
moljac
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Threads: 0, Posts: 1
#2

I have the same problem with ETN. My total balance is ok, but avalible is 0. All the ETN was transfered from my paper wallet to Cryptopia, and in transaction history I see 20/20 confirmations. Why can't I use my ETNs??

Please help!

Thanks



Posted: 1/4/2018 6:21:06 AM
kanye_west
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 2
#3

RESOLVED -  I had a pending Withdraw that needed email confirmation. Cancelling the withdraw made the ether balance available again



Posted: 1/4/2018 7:13:57 AM