My XEM has not arrived yet.


tintinnamida
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#0

My XEM has not arrived yet.

 

Four days have already passed since the remittance.

It becomes very uneasy.

Could you tell me what kind of situation?

 



Posted: 12/23/2017 6:57:59 AM Edited: 12/23/2017 8:48:06 PM
mad4thrash
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#1

At least your tx exists, mine not even exists 97ec2153b5c498b5ee8f951498e0880c0e6abe643a1874e461cbd743a5fcd397



Posted: 12/23/2017 10:17:01 AM
Xylber
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#2

At least your tx exists, mine not even exists 97ec2153b5c498b5ee8f951498e0880c0e6abe643a1874e461cbd743a5fcd397

mad4thrash: 12/23/2017 10:17:01 AM

 

Same problem



Posted: 12/23/2017 3:10:18 PM
ryan_white
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#3

On the "Coininfo" tab, Nem has no coneccted nodes. It is important we submit a ticket to let them know so they become aware of the situation. 



Posted: 12/24/2017 1:17:45 AM
Xylber
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#4

On the "Coininfo" tab, Nem has no coneccted nodes. It is important we submit a ticket to let them know so they become aware of the situation. 

ryan_white: 12/24/2017 1:17:45 AM

 

On CoinInfo tab now it reads: """24th December - Out of sync, adding nodes, catching up with chain."""

They are working to fix it



Posted: 12/24/2017 4:00:07 AM
uk2canada
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#5

I sent 502 NEM to my waller NA4NQW-3Z7TKM-7CX5T6-WUA3VH-TJ7RUK-XIRC2L-H4H6

(482 XEM COINS and 20  COINS withdrawl fees)

Nothing arrived and its over 6 hours.

Can you please either sent money to my wallet or return it back to my account balance. 

Please can you look into it ASAP.

 

Merry Christmas. 

 

Thanks



Posted: 12/24/2017 8:54:33 AM
ohmyjeezum
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#6

On the "Coininfo" tab, Nem has no coneccted nodes. It is important we submit a ticket to let them know so they become aware of the situation. 

ryan_white: 12/24/2017 1:17:45 AM

 

On CoinInfo tab now it reads: """24th December - Out of sync, adding nodes, catching up with chain."""

They are working to fix it

Xylber: 12/24/2017 4:00:07 AM

 So XEM got taken off of "maintenance" status. Wallet status now reads "OK" however there are still 0 nodes/connections available. Whats going on?!



Posted: 12/28/2017 5:42:29 AM
Xylber
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#7

They answered my ticket 6 hours ago: """We are aware of issues the XEM wallet has been experiencing and currently it is in maintenance while we resync the wallet to the network which will hopefully resolve this."""



Posted: 12/28/2017 12:19:19 PM
ohmyjeezum
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#8

They answered my ticket 6 hours ago: """We are aware of issues the XEM wallet has been experiencing and currently it is in maintenance while we resync the wallet to the network which will hopefully resolve this."""

Xylber: 12/28/2017 12:19:19 PM

 thanks for the update!



Posted: 12/28/2017 1:08:42 PM
anvsm
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#9

On the "Coininfo" tab, Nem has no coneccted nodes. It is important we submit a ticket to let them know so they become aware of the situation. 

ryan_white: 12/24/2017 1:17:45 AM

 

On CoinInfo tab now it reads: """24th December - Out of sync, adding nodes, catching up with chain."""

They are working to fix it

Xylber: 12/24/2017 4:00:07 AM

 So XEM got taken off of "maintenance" status. Wallet status now reads "OK" however there are still 0 nodes/connections available. Whats going on?!

ohmyjeezum: 12/28/2017 5:42:29 AM

 

I have a same problem with XEM deposit and same question and even two questions more: why it itakes so much time? What to do?

Hope they know about this problem..



Posted: 12/28/2017 9:25:59 PM
mappmm
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#10

>>>>>>GET ALL OF YOUR MONEY OUT OF THIS SHIT FOR AN EXCHANGE>>>>THEY ARE NOT READY>>>>>ITS A TOTAL FUCK UP!>>>>>>



Posted: 12/28/2017 9:42:43 PM
anvsm
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#11

On the "Coininfo" tab, Nem has no coneccted nodes. It is important we submit a ticket to let them know so they become aware of the situation. 

ryan_white: 12/24/2017 1:17:45 AM

 

On CoinInfo tab now it reads: """24th December - Out of sync, adding nodes, catching up with chain."""

They are working to fix it

Xylber: 12/24/2017 4:00:07 AM

 So XEM got taken off of "maintenance" status. Wallet status now reads "OK" however there are still 0 nodes/connections available. Whats going on?!

ohmyjeezum: 12/28/2017 5:42:29 AM

 

I have a same problem with XEM deposit and same question and even two questions more: why it itakes so much time? What to do?

Hope they know about this problem..

anvsm: 12/28/2017 9:25:59 PM

 Got it! ) At last..



Posted: 12/29/2017 6:45:27 AM
Xylber
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Threads: 1, Posts: 23
#12

On the "Coininfo" tab, Nem has no coneccted nodes. It is important we submit a ticket to let them know so they become aware of the situation. 

ryan_white: 12/24/2017 1:17:45 AM

 

On CoinInfo tab now it reads: """24th December - Out of sync, adding nodes, catching up with chain."""

They are working to fix it

Xylber: 12/24/2017 4:00:07 AM

 So XEM got taken off of "maintenance" status. Wallet status now reads "OK" however there are still 0 nodes/connections available. Whats going on?!

ohmyjeezum: 12/28/2017 5:42:29 AM

 

I have a same problem with XEM deposit and same question and even two questions more: why it itakes so much time? What to do?

Hope they know about this problem..

anvsm: 12/28/2017 9:25:59 PM

 Got it! ) At last..

anvsm: 12/29/2017 6:45:27 AM

 

My problem is the withdraw, no fixed yet



Posted: 12/29/2017 8:45:40 AM
igniserpens
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#13

At Coininfo XEM is marked as fixed, 400+ connections, but still I didn't get my depo - since december 24-th. And still there is no answer to my ticket.



Posted: 12/29/2017 9:24:49 AM Edited: 12/29/2017 9:25:45 AM
pogoarte
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#14

At Coininfo XEM is marked as fixed, 400+ connections, but still I didn't get my depo - since december 24-th. And still there is no answer to my ticket.

igniserpens: 12/29/2017 9:24:49 AM

 

Same problem, you fix connection nodes, but don't arrive anything on my wallet and transaction id don't exist if i check it

 

Wait 22 Dic 2017 !!!!



Posted: 12/29/2017 9:35:21 AM Edited: 12/29/2017 9:36:01 AM
josseph00
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#15

i have the same prblem



Posted: 12/29/2017 10:33:49 AM
LABASCAL
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#16

same do I. Hope issue is resoved soon as the trasnsaction is shown as received on the NEM blockchain, but no funds on my cryptopia wallet.



Posted: 12/29/2017 11:02:50 AM
raminasr
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#17

same problem since 23th...... it's fuckin shit 



Posted: 12/29/2017 11:44:39 AM
Chief_Adu
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#18

At least your tx exists, mine not even exists 97ec2153b5c498b5ee8f951498e0880c0e6abe643a1874e461cbd743a5fcd397

mad4thrash: 12/23/2017 10:17:01 AM

 Same here... my transaction does not exist either...



Posted: 12/29/2017 8:24:55 PM
dashflash
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#19

i though i was the only on but in my case it say every went through even have a tx hash but my nano wallet is still showing zero balance. 2 days now. i did a hash look up and it does not excist what the heck. were are my coins?



Posted: 12/30/2017 3:44:54 AM
Danco25
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#20

Same issue here. Tranaction made on 29/12/17. Status showing as complete but no coins arrived and transaction id not found on blockchain.

I hope this issue gets sorted soon!



Posted: 12/30/2017 9:24:30 AM
anvsm
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#21

Guys, I hope you`ll get your tokens like I do. 



Posted: 12/30/2017 12:03:40 PM
Luca_Bosello
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#22

Guys, I hope you`ll get your tokens like I do. 

anvsm: 12/30/2017 12:03:40 PM

 

How long did you wait?



Posted: 12/30/2017 12:54:45 PM
Maximal100
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#23

I have the same Problem. No XEM on my account. I wait two days now! I think i forgot the  (required). What can i do?



Posted: 12/30/2017 1:58:23 PM Edited: 12/30/2017 2:09:47 PM
anvsm
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#24

Guys, I hope you`ll get your tokens like I do. 

anvsm: 12/30/2017 12:03:40 PM

 

How long did you wait?

Luca_Bosello: 12/30/2017 12:54:45 PM

 From 26 till 29. It was 1432161 height. 

 



Posted: 12/30/2017 2:19:39 PM