10 days no reply to tickets


mehrdad782014
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 7
#0

 

I know you guys are understaffed and overworked, but this is an important part of customer service to let your clients know your timeline for replying tickets. I have been waiting for 10 days now without any reaction from you.

 

 



Posted: 12/22/2017 5:42:21 PM
zmvv11
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Threads: 0, Posts: 12
#1

14 days no ticket reply...



Posted: 12/23/2017 4:55:02 AM
Drichgirl
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Country: Unknown
Threads: 0, Posts: 10
#2

Same here, this is so badd, this exchange is becoming scary to keep funds and trade. if u hav an issue, your money is gone.



Posted: 12/23/2017 5:10:39 AM
crypto_au
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Country: Unknown
Threads: 0, Posts: 3
#3

Is anyone having trouble with withdrawals? I'm not receiving the emails and support (I'm hoping) is so incredibly backed up.



Posted: 12/23/2017 8:03:10 AM
MeNameNick
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Country: Unknown
Threads: 0, Posts: 2
#4

12 days since my $1000 should have showed up in my account. No reply to my ticket. This is really bad form.



Posted: 12/23/2017 2:11:46 PM
jimmy_mendez
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Threads: 0, Posts: 2
#5

Did your money make it to your acc and how long



Posted: 12/23/2017 11:40:08 PM
mehrdad782014
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 7
#6

They solved my problem after 14 days ! Thanks any way



Posted: 12/27/2017 6:33:16 PM