I know you guys are understaffed and overworked, but this is an important part of customer service to let your clients know your timeline for replying tickets. I have been waiting for 10 days now without any reaction from you.
14 days no ticket reply...
Same here, this is so badd, this exchange is becoming scary to keep funds and trade. if u hav an issue, your money is gone.
Is anyone having trouble with withdrawals? I'm not receiving the emails and support (I'm hoping) is so incredibly backed up.
12 days since my $1000 should have showed up in my account. No reply to my ticket. This is really bad form.
Did your money make it to your acc and how long
They solved my problem after 14 days ! Thanks any way