I made a withdraw from Cryptopia (1891.0232 Golem/GNT) to MyEtherWallet (0x7c314761b1449c6F5BF0c21d2C91DAa368c8d34f) 1h ago (22/12/2017 3:25:00 PM).
Status is showned as "complete" in my Cryptopia account but it is sill not transferred on my Ether wallet (https://etherscan.io/address/0x7c314761b1449c6F5BF0c21d2C91DAa368c8d34f#tokentxns)
Please, could you resolve this issue ?
Thank you for your support.
That's ok now. Long time waiting.
I have the same issue with my BTC. The withdraw has been completed but the BTC have not arrived to the address. I have been waiting for 2 hours now and zero response from the support. Can someone please assist.
I'm trying to withdraw XMR and SUMO and I'm not even receiving the confirmation emails. I've submitted a support ticket, but with support backed up for weeks and being Christmas and then New Years, I don't know, it's a real concern and it's having a real impact on my trading.