Need help to understand the Balances


paisleypark
Gender: Unknown
Country: Unknown
Threads: 2, Posts: 2
#0

Hi,

I have deposited some BTC, and can see the BTC total under the "Total" column in "Balances" menu.

However, under the "Available" column it shows 0.0000.

What do I need to do / or what should happen in order for my amount to be reflected in the "Available" column, so that I can trade.

Thank you,

Park



Posted: 12/19/2017 8:55:16 AM Edited: 12/19/2017 8:55:45 AM
Boytrasua1997
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 1
#1

I have the same issue !!!



Posted: 12/19/2017 9:16:53 AM
jmccalip
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 8
#2

I have the same issue. Been about 36 hours now and no change. Apparently some people have been waiting 7 plus days with no end in sight. I know my money is not a great amount, but it's frustrating to say the least when I have hundreds of dollars just gone.



Posted: 12/19/2017 11:55:49 AM
steph_z
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 1
#3

Hello, the same thing happened to me. Does not show an available amount.  I too put a small amount in, about 0.007 BTC.  Could it be that it does not allow for such small purchases therefore does not show this small about in the ailable section.  I put so little in just to test out the website, I am glad I didn't put in more!

 

Stephanie



Posted: 12/20/2017 4:48:39 AM