INN withdraw stuck, no reaction from support


eYesc0ld
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 1
#0

My withdrawel from yesterday seems to be stuck, I already confirmed via Email but its "processing" since yesterday.

I have requested other INN withdrawels TODAY and they got sent almost instantly. Why is this single transaction not getting processed?

I have already opened support ticket, but didn't receive answer yet and following this threads here I might not get an answer at all. Is there any way to cancel this withdraw and "restart" it by myself? Coins are still displayed in my balance as pending.

 

Thanks in advance, any help appreciated!



Posted: 12/18/2017 8:11:45 PM
MarieG76
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Threads: 0, Posts: 46
#1

They are incredibly far behind. Don't open any more support tickets for the same issue. I can't even get into my original account due to a problem. They have had like 200,000 new signups in the past couple weeks or so. Probably gettinng support tickets for simple things because new people are unfamiliar with trading. I know it sucks but we have no choice but to just be patient. 



Posted: 12/18/2017 8:55:50 PM
lanciaominer
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 1
#2

My withdrawel from yesterday seems to be stuck, I already confirmed via Email but its "processing" since yesterday.

I have requested other INN withdrawels TODAY and they got sent almost instantly. Why is this single transaction not getting processed?

I have already opened support ticket, but didn't receive answer yet and following this threads here I might not get an answer at all. Is there any way to cancel this withdraw and "restart" it by myself? Coins are still displayed in my balance as pending.

 

Thanks in advance, any help appreciated!

eYesc0ld: 12/18/2017 8:11:45 PM

 

same here, i'm having the same issue, i should have withdraw in smaller amount. :(



Posted: 12/18/2017 9:08:45 PM
xtraelv
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Country: Unknown
Threads: 13, Posts: 349
#3

They are incredibly far behind. Don't open any more support tickets for the same issue. I can't even get into my original account due to a problem. They have had like 200,000 new signups in the past couple weeks or so. Probably gettinng support tickets for simple things because new people are unfamiliar with trading. I know it sucks but we have no choice but to just be patient. 

MarieG76: 12/18/2017 8:55:50 PM

 You are spot on ! Admins are stretched. It is unfortunately but patience is needed.

Don't make new support tickets but you can add information to an existing support ticket.



Posted: 12/19/2017 8:05:54 AM
kuzzilla
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Threads: 0, Posts: 1
#4

Having the same issue unfortunately, been over 24 hours now.



Posted: 12/19/2017 4:04:16 PM
saatosi_nakamoto
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#5

I have same problem,

I've been waiting for 34+ hours :(



Posted: 12/20/2017 12:48:57 AM
tomyvlad
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Threads: 0, Posts: 1
#6

same waiting on usdt wihdrawal, hope it will go, crypotia too busy give themm some time to push it



Posted: 12/26/2017 2:05:09 AM
lupevega241
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Threads: 0, Posts: 1
#7

I have been waiting days!!! I want to almost cancel the withdraw i made. its been literally 6 days. 



Posted: 1/9/2018 4:41:41 AM