My account was locked for 4 days now, no response


tianbo
Gender: Unknown
Country: Unknown
Threads: 2, Posts: 5
#0

Dear friend, My account was locked 4 days ago. Please open my account, I still have open orders.

I do not know the reason. Please open it. The prices fluctuate hugely. I do not know how much I am losing now.

Please check the ticket #69647.

Thank you.



Posted: 12/15/2017 4:40:27 AM
tianbo
Gender: Unknown
Country: Unknown
Threads: 2, Posts: 5
#1

5 days. it is Ok now. happy to see my 1 bitcoin still there

 

Thank you, admin.



Posted: 12/16/2017 2:11:59 AM
mikelxkim2
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 3
#2

Tianbo,

 

How did you get  your account unlocked?  Did you have a password issue or the 2FA/pin code issue? 



Posted: 12/16/2017 9:25:01 PM