GBYTE withdrawal status is shown as "complete", but funds not received, and the txid can't be found in the explorer. Sent them ticket yesterday, no response. Any one can help me?
Same happened with my NAV coins 2 days ago. No answer from support. Very disappointing.
It's been over a week since I requested the withdrawal, and the same thing with me.
They sent a response 5 days after my ticket saying the issue had been forwarded to the admin team, which was the same responses other people were getting.
The same with me.
I've create a ticket ten days ago and no response until now.
Did you guys get your money back?
I deposited bitcoin 4 days ago and appears in my deposit history but not available wtf