Exchange bug


Ark
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 1
#0

The exchange had bug:

I had put order:

#431651121 - 12/10/2017 4:42:10 PM: Order Placed: Placed Buy order. 0.59036061 ETH @ 0.02870004 BTC

But the system procced with wrong operations:

9/12/2017 10:59:40 AM

Buy 0.03075304 - < instead of 0.02870004 BTC

0.00237756

0.00007312

9/12/2017 10:59:40 AM

Buy 0.03075304 - < instead of 0.02870004 BTC

0.21913471

0.00673906

What shall I do in order to gain my ETH? I have all screenshots and your system have all necessary history of the orders and operations.



Posted: 12/12/2017 5:38:12 PM Edited: 12/12/2017 5:38:59 PM