1 week, still no transaction


Diabolicus
Gender: Unknown
Country: Unknown
Threads: 11, Posts: 23
#0

Support ticket unresolved for a week, what's up cryptopia?

 

Can I expect an answer before the end of the year, or more likely next year? Just curious ..



Posted: 12/12/2017 2:24:59 PM
gulit
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Country: Unknown
Threads: 0, Posts: 4
#1

I have the same problem, my transaction was sucessfull, but no new coins are in my wallet ?

Transaction: 467b4de50a60dbfd520f3fad1c6d09ccfc1eef036850927f44b47cfac53



Posted: 12/12/2017 3:06:02 PM
spencershimon
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Threads: 0, Posts: 1
#2

I did an exchange over 11 hours ago and still nothing in my wallet.. is this common? 



Posted: 12/12/2017 3:24:03 PM
kzchen95
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Threads: 0, Posts: 1
#3

i also depositted like $30 of VIVO a few days and got nothing credited to my account. i heard about cryptopia being inconsistent with deposits and withdrawals but never really thought they'd take away funds from such a small account. i have about 400+ confirmations yet it doesn't even show up as a pending deposit. 

 



Posted: 12/12/2017 4:10:24 PM
adr4ik
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Threads: 0, Posts: 3
#4

 i deposit LTC (first time on cryptopia)  yesterday from  ltc-coin.info wallet to my LTC adress ,but i still dinn;t receive ,why ?



Posted: 12/12/2017 5:14:39 PM
wayland
Gender: Male
Country: United Kingdom
Threads: 0, Posts: 2
#5

I've had some Bitcoin stuck for about a week paying into Cryptopia. I want to trade so today I sent some Phoenix to my Cryptopia and over 3 hours later still not available. Transaction seems successful but not confirmed.



Posted: 12/12/2017 9:38:02 PM
Godmod8192
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Country: Unknown
Threads: 0, Posts: 12
#6

Hi,

i have the same problem i deposited 0.03btc on 6th of december, still not have arrived. I contacted the support they said i've have sent it to my own wallett and they want to charge me 10% for recovering it as it is "user error". Really dont understand how is that possible as i scanned the qr code what was displayed to me by Cryptopia. I did the same deposit to binance ten minutes earlier before my cryptopia deposit, what arrived without a single problem. Here is the transcation id:https://blockchain.info/tx/4c9a7f6cd42f16587fafd1312ec42e23db0c3975cfd98168273ae7f9fb1a4f31



Posted: 12/14/2017 1:14:10 PM
parastorm
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 2
#7

4 days ago I sent VIVO over.  Still nothing.  No answers from Cryptopia.  They could care less about us guys.  We lose money, and they are still making their money. 



Posted: 12/15/2017 4:15:29 PM
mrhot2000
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Country: Unknown
Threads: 6, Posts: 33
#8

almost 15 days gone and no reply i think we all got scammed



Posted: 12/15/2017 4:42:55 PM
rhender
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Country: Unknown
Threads: 0, Posts: 10
#9

Yep, We've been scammed!!!  pretty shitty



Posted: 12/15/2017 4:48:36 PM
realitywarp
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Country: Unknown
Threads: 0, Posts: 1
#10

24 hours since I deposited 0.5 vivo. Good thing I started with a small amount. Anyone know where else we can trade this currency?



Posted: 12/17/2017 12:56:23 AM
sannour
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Country: Unknown
Threads: 0, Posts: 1
#11

Guys, did any of you got his problem solved?



Posted: 12/17/2017 6:31:31 AM
danmasino
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Country: Unknown
Threads: 0, Posts: 4
#12

No one, 800 nav from more than one week! Never received coins on my wallet...



Posted: 12/17/2017 8:12:44 AM
jempey
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Country: Unknown
Threads: 0, Posts: 1
#13

My 25 vivo have yet to show up after 96 confirmations...cry



Posted: 12/17/2017 9:05:06 AM
panipsilos
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Country: Unknown
Threads: 0, Posts: 1
#14

Same here. I deposited  few Nexus (NXS) yesterday to cryptopia. The Tx has 654 confirmation but the coins dont show up in my account!

However, yesterday I also deposited some EMC2 and Tx went through in around 20 min. So I m wondering whether it s a matter of overall congestion and cryptopia cannot handle the load or is it specific coins that are not processed...



Posted: 12/21/2017 9:00:12 AM
Raylon00
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Country: Unknown
Threads: 1, Posts: 11
#15

I have used this exchange for well over a year. I do deposits daily, and I have never had any issues.
No Stuck Deposits. Fast Support for unrelated issues.
Not sure where the problems are comming from.

Are you guys doing it right?

Goto balances page.
Find currency you want to deposit.
Hit the Deposit button FOR THAT CURRENCY
Copy The Address that pops up.
Paste it into the destination address in the platform you are withdrawing from.

It should pop up in the Deposit History Tab as soon as it has 1 or 2 confirmations,
and will become available when the network required number of confimations has occured.

 



Posted: 12/21/2017 8:26:36 PM
ac130eng
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Country: Unknown
Threads: 0, Posts: 1
#16

Warning...They are scammers.. Lost so much money with them.  Never ever again...  



Posted: 12/23/2017 1:36:23 AM
tkuzara
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Country: Unknown
Threads: 0, Posts: 3
#17

I currently have bitcoin, Innova coin, Bulwark and Tok having different issues. Some are stuck in pending and others never showed up. They did resolve a few other issues with other coins such a GBYTE and smart. They always respond to my help tickets. To call them scammers is false and over dramatic. I am confident they will get this resolved although it sucks when you moved your coins there to sell them. 



Posted: 12/23/2017 3:15:21 PM
cagdas17
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Country: Unknown
Threads: 0, Posts: 1
#18

I have deposit my voise coin in cryptopia yesterday, but still have not done yet.



Posted: 12/24/2017 1:56:45 PM
gaalx
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Threads: 0, Posts: 1
#19

I sent a coin to Bulwark. The coins did not come. Problems?



Posted: 12/25/2017 6:59:45 AM
brad24
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Threads: 0, Posts: 1
#20

i deposited 13.1 ARK.  Confirmed.  And not showing up in wallet



Posted: 1/2/2018 4:26:30 AM
FancyTacos
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Country: Unknown
Threads: 0, Posts: 1
#21

I currently have bitcoin, Innova coin, Bulwark and Tok having different issues. Some are stuck in pending and others never showed up. They did resolve a few other issues with other coins such a GBYTE and smart. They always respond to my help tickets. To call them scammers is false and over dramatic. I am confident they will get this resolved although it sucks when you moved your coins there to sell them. 

tkuzara: 12/23/2017 3:15:21 PM

 How long does it tkae them to reply to you ticket ive been waiting days for mine



Posted: 1/2/2018 5:30:06 AM
raminasr
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Threads: 0, Posts: 10
#22

i think i'm going to forget my 500 pcs of xem, my transaction was on 22th so every one like me should forget the coins, really shity exchange



Posted: 1/2/2018 6:54:46 AM
Steve100
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Country: Unknown
Threads: 0, Posts: 1
#23

Me too.. 2 days after sending xem it's still not there... on the balances page my xem is highlighted but still empty.

spoke with SpectroCoin they have a few people with the same issue. Not good enough cryptopia 



Posted: 1/2/2018 7:15:32 AM
berrtus
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Threads: 0, Posts: 2
#24

If they are not supporting XEM for like over a week then they need to take down their deposite address.  This is pretty extreme, If they are waiting on developers to fix it fine, but it does not take a developer to close off deposites.  Nor does it take a developer to make a customer response.  

 



Posted: 1/2/2018 7:22:05 AM