Deposit on wallet not showing!


eiertee
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Threads: 1, Posts: 2
#0

Dear Cryptopia - i've been waiting for quite some time for a balance show up on my ETH wallet over here! Could you please advise or at least inform your users on wtf is going on?

 

Thank you



Posted: 12/9/2017 2:22:01 AM
electric_million
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#1

I am having similar issue. How to get hold of support. I already opened a ticket.



Posted: 12/11/2017 2:33:11 PM
joelmonts
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#2

I am having the same issue.  Deposited some Bitcoin and it still hasn't shown up.  It shows completed from where it was sent from.



Posted: 12/12/2017 12:25:23 AM
mrgoochie666
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#3

I am having the same issue.  Deposited some Bitcoin and it still hasn't shown up. 

It shows completed from where it was sent from, only seems pending for confirmations!



Posted: 12/12/2017 12:30:59 AM
juman_jji
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#4

Same issue here. Transferred some bitcoin from another exchange, and still hasn't shown up. Other exhange still showing that coin as part of my wallet, but not "available". I believe it is in limbo over here...



Posted: 12/12/2017 12:36:23 AM
alexcarrano
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#5

Same issue here. Absolutely shite exchange. No fecking response. Has anyone had theirs confirmed yet.

 

As soon as I get what I want I am done with this amateur crap. 



Posted: 12/12/2017 12:48:07 AM
blackburndan91
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#6

Has it come through for you yet? I have deposited today and am still waiting. It says UnConfirmed in my balance for BTC.



Posted: 12/14/2017 12:38:33 PM
Godmod8192
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#7

Hi,

i have the same problem i deposited 0.03btc on 6th of december, still not have arrived. I contacted the support they said i've have sent it to my own wallett and they want to charge me 10% for recovering it as it is "user error". Really dont understand how is that possible as i scanned the qr code what was displayed to me by Cryptopia. I did the same deposit to binance ten minutes earlier before my cryptopia deposit, what arrived without a single problem. Here is the transcation id:https://blockchain.info/tx/4c9a7f6cd42f16587fafd1312ec42e23db0c3975cfd98168273ae7f9fb1a4f31



Posted: 12/14/2017 1:23:11 PM
badaljain77
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Threads: 0, Posts: 1
#8

Dear Cryptopia - i've been waiting for quite some time for a balance show up on my ETH wallet over here! Could you please advise or at least inform your users on wtf is going on?

 

Thank you

eiertee: 12/9/2017 2:22:01 AM

 I have been waiting for the same. The confirmations are completed the txn shows completed from where I sent but its not visible in cryptopia.

 

someone please help.



Posted: 12/21/2017 5:15:19 PM
Poon
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#9

Yes, me too. 

My transaction shows compete on my end but has not shown up on this end. 

 

 



Posted: 12/21/2017 5:44:03 PM
Mikeovic
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#10

Same issue I have send Neo to my wallet normally takes 10minutes to show up. Dont see it but has been conformer in the blockchain…



Posted: 12/21/2017 6:38:55 PM
naokoamigo
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Country: Japan
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#11

 I am having a same problem. In my case, i deposit Nzd to purchase NZdt and transaction is not displayed on my account. I have sent 3mails to critopia.



Posted: 12/21/2017 6:43:44 PM
DKNammoth
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#12

Same here...have deposited some NEO from NEON-wallet to Cryptopia more than an hour ago...192+ confirmations for the transaction on NEO-tracker, correct deposit address --- still not showing on Cryptopia.



Posted: 12/21/2017 6:46:06 PM
brokenspicerack
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#13

Same. I deposited some NEO and its been 4 hours.



Posted: 12/21/2017 7:07:52 PM
dracopeng
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#14

Same here. I deposit my bitcoin from somewhere and it is missing !



Posted: 12/21/2017 7:30:16 PM
Chuy_Perez
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#15

Deposited Ethereum to my wallet here from bitso over 2 hours ago. Appears as complete on bitso, but no trace here.

What's going on?



Posted: 12/21/2017 7:30:54 PM
nitroxokill
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#16

Same here - Deposited Omisego to Cryptopia wallet - TX on blockchain explorer shows its completed with over 300 confirmations, But no update in my wallet yet.

Cryptopia - Please check the issue. Seems to be widespread.



Posted: 12/21/2017 7:39:51 PM
jelly1
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#17

Same problem. Deposit of NEO is not showing in my wallet. Although the address says it's there



Posted: 12/21/2017 8:51:52 PM
kapishps
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#18

Same here - Deposited Omisego to Cryptopia wallet - TX on blockchain explorer shows its completed with over 300 confirmations, But no update in my wallet yet.

Cryptopia - Please check the issue. Seems to be widespread.

nitroxokill: 12/21/2017 7:39:51 PM

 Same problem. Deposited OmiseGo to Cryptopia wallet. TX on Etherscan shows 200+ confirmations, But no update in my cryptopia wallet yet. @nitroxokill Did you recieve it yet ?



Posted: 12/22/2017 6:31:52 AM
Spurdog7
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#19

Same deposited ethereum from another exchange and not showing up.  Cryptopia?



Posted: 12/25/2017 10:27:51 PM
marlonlie
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Threads: 0, Posts: 5
#20

Hi everyone,

 

i have the same problem.

 

see the confirmation from my ETN Wallet:

Sent ETN
Transaction Hash: c1429d565807be6c396ae0a8ada333606a819235ed7fc78ad304a171088c779e
Status:
 Completed
ETN:
57.8
Date Created:
Dec 25, 2017, 10:10:11 AM
Transaction Fee:
0.02 E
 
It was just a test amount because i have lots of mined coins, but the transaction never got in my wallet here on cryptopia.
I checked the numbers and everything was filled in ok, they just seem to dissapear.

 

I was hoping Cryptopia resolved your issue with this. what are your experiences now sometime later?

Did you get your coins eventually? And how did support help you? [ i also made a ticket but this just blows my mind. how can so many users have problems with cryptopia..]

 

Please share your experiences because this worries me as a new user.

 

Regards,

Marlon.



Posted: 12/26/2017 12:18:34 AM Edited: 12/26/2017 12:20:04 AM
tigermine
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Threads: 3, Posts: 20
#21

I am having the same issue

 

I have deposited ... Zcash since 25 mins or so it is not showing I checked Zchain and it is showing the confirmation on the deposited address of Cryptopia.... 

 

Please help. 

 

Thanks,

T



Posted: 12/26/2017 12:27:47 AM
ocgreenleaf
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#22

oh great now this is happening to me too with neo... should've shown up in my account already, did three similar transfers right before without issue, now it's completely MIA.



Posted: 1/4/2018 10:47:35 AM
crypto_addict
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Threads: 0, Posts: 1
#23

It's been two hours I have transferred some BTC but still not showing here on BTC wallet. Is it normal? Can anyone tell me what to do next?



Posted: 1/4/2018 11:12:48 AM
black_swan
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Country: Unknown
Threads: 0, Posts: 1
#24

I am having the same issue

 

I have deposited ... Zcash since 25 mins or so it is not showing I checked Zchain and it is showing the confirmation on the deposited address of Cryptopia.... 

 

Please help. 

 

Thanks,

T

tigermine: 12/26/2017 12:27:47 AM

 I have exactly the same issue! Eralier today I deposited NEO ok, but next time - it never shows on my account! :(



Posted: 1/4/2018 12:29:39 PM