Missing ETH deposit x 48 hours now - help!!


ambardar
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Threads: 1, Posts: 6
#0

For any moderators or Cryptopia staff

ETH deposits missing after 48 hours.

Two support tickets opened without a response yet.  Would appreciate some assistance or an update on anticipated timeframe for posting of ETH deposits.

Thanks.

 

 



Posted: 12/8/2017 3:21:46 AM Edited: 12/9/2017 3:59:22 PM
kuolun
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#1

same problem here

no helpful response from the support ticket



Posted: 12/8/2017 5:15:41 AM
cyberkristiyan
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#2

Me too. 48 hours ago 7000 confirmations on the blockchain and the ETH is not in my Cryptopia account.

Cryptopia trying to blame this on an ICO (the kitties) on the Ether network was the worst PR stunt they could spin for an excuse. These people are scammers and lamers! Everyone write to CoinTelegraph and CoinDesk - the media to write an article about this scam!



Posted: 12/8/2017 5:21:10 AM
trandber
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#3

Same here, 48 hours waiting. Missing a lot of opportunities and more than 7000 block validations on the transaction... Nothing in my Cryptopia balance !!!!!! No reply to my support tickets. Where is my money ??



Posted: 12/8/2017 5:36:24 AM Edited: 12/8/2017 5:36:44 AM
ambardar
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Threads: 1, Posts: 6
#4

Check your addresses on Etherscan

I checked my Cryptopia ETH address and the ETH is indeed in there and untouched.    

I don’t think anything nefarious is happening.   We just need someone to post the ETH in our Cryptopia accounts (balances shown on Etherscan) and post it 

Do you guys know of any active moderators in these forums?   They may know better how we can get help



Posted: 12/8/2017 5:37:21 AM
chilly9876
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#5

48 hours and over 5eth for me too. This is getting ridiculous! 



Posted: 12/8/2017 8:19:47 AM
basejumper
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#6

After app. 40 hours my ETH's arrived at cryptopia. It's shit and yes you have to wait way too long, but they will get there in the end......

Hope all of your coins do too guys!



Posted: 12/8/2017 8:31:44 AM Edited: 12/8/2017 8:32:08 AM
josdenos
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#7

After app. 40 hours my ETH's arrived at cryptopia. It's shit and yes you have to wait way too long, but they will get there in the end......

Hope all of your coins do too guys!

basejumper: 12/8/2017 8:31:44 AM
Hi man, did you had already confirmations or not?

Mine is still missing, i have 10000 confirmations.

 

They have excellent connection to eth wallet today. So I hope i get mine today...

 



Posted: 12/8/2017 8:54:04 AM
trandber
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#8

44 hours and stille nothing !!!!!!!!!! Missing a lot of opportunities.. it is a SHAME ! 



Posted: 12/8/2017 9:07:22 AM Edited: 12/8/2017 9:07:35 AM
chilly9876
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#9

48 hours and mine still hasn't arrived 



Posted: 12/8/2017 10:43:46 AM
evensteven
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#10

52 hours for me



Posted: 12/8/2017 12:13:37 PM
josdenos
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#11

48 hours for me, they have good connection with ETH all day long but still nothing in our balance........

 



Posted: 12/8/2017 12:28:57 PM
azlanm
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#12

Check your wallet, not previous txid.



Posted: 12/8/2017 1:18:16 PM
cyberkristiyan
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#13

Cryptopia's incompetence in handling the situation is outrageous. Deposits confirmed on the network days ago remain in their custory, inside Cryptopia wallets, but not available to us. Nobody cares. Sure looks like they plan on to keep the money hoping that customers get tired of complaining and go away.



Posted: 12/8/2017 1:22:22 PM
ambardar
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Threads: 1, Posts: 6
#14

I’m up to 58 hours, nothing yet

Etherscan shows that the ETH has been sitting in the target address all along but somehow not being posted by Cryptopia.

So clearly the glitch is not an Eth blockchain issue - but rather an issue with how Cryptopia recognizes the funds arriving at the target Eth address?     Since the funds have been in the address for 58 hours now?



Posted: 12/8/2017 1:23:20 PM Edited: 12/8/2017 1:24:12 PM
azlanm
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#15

I’m up to 58 hours, nothing yet

Etherscan shows that the ETH has been sitting in the target address all along but somehow not being posted by Cryptopia.

So clearly the glitch is not an Eth blockchain issue - but rather an issue with how Cryptopia recognizes the funds arriving at the target Eth address?     Since the funds have been in the address for 58 hours now?

ambardar: 12/8/2017 1:23:20 PM

 https://etherscan.io/address/0x04c7cf7a9e6ac43a2413dbfbac9339ebcd8a24f8 



Posted: 12/8/2017 1:29:33 PM
venduk
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#16

Im having the same problem !



Posted: 12/8/2017 1:31:24 PM
P4man
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#17

Same here. Great first experience with this exchange :/



Posted: 12/8/2017 1:39:59 PM
byerny
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#18

Same here. Great first experience with this exchange :/

P4man: 12/8/2017 1:39:59 PM

 The same to me!! 3 days and nothing happends. I need the money back I fell robed. 



Posted: 12/8/2017 2:08:30 PM
WayneQTZ
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#19

48 hours for me, too, but I'm trying to withdraw ETH. Just says "processing" and nothing else.... Support replied with an unuseful reply, so I had to write to them again and open a new ticket. This is my first ever withdrawal from Cryptopia. Hope it improves.



Posted: 12/8/2017 2:55:50 PM
princened
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#20

i have same issue with them but this time with btc deposit and its over 48 hours now since i deposited it and still not showing in Available. I will never use cryptopia again and i will announce to everyone of my students how fraudulent cryptopia have turned.



Posted: 12/8/2017 3:19:29 PM
andy7
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#21

There is no Komodo deposit for 19 hours. Where is my money?



Posted: 12/8/2017 7:31:03 PM Edited: 12/8/2017 7:38:57 PM
DuncanM
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Threads: 1, Posts: 5
#22

still waiting on my ETH getting on for 72 hrs now.....and no word from anyone working for cryptopia ....you would think they would have the decency to make a statement instead of ignoring everyone.



Posted: 12/8/2017 8:24:37 PM
aneesraja23
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#23

DUDE THIS IS FREAKING HORRIBLE. 3 months later same problem... i wish i read this thread before transferring ethereum.



Posted: 12/9/2017 3:40:41 AM
ambardar
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Threads: 1, Posts: 6
#24

Really poor that we are not receiving any responses.   

The money is in the target address without being touched, so there is no suspicion of foul play.    Just not sure why the staff here cannot address the support tickets more promptly.   I have sent 4 support tickets over 72 hours without any response.  



Posted: 12/9/2017 4:41:52 AM