ETH transaction doesn't show up in balance


josdenos
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Threads: 2, Posts: 10
#0

Hello everyone,

 

I made an ETH deposit to my cryptopia wallet.

Already +600 confirmations on etherscan.io

 

But still nothing to see on my ETH balance.

 

What do I do?

 

 



Posted: 12/6/2017 5:14:40 PM
relentless84
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Threads: 1, Posts: 10
#1

All you can do is wait. There is no connection to the ETH wallets on cryptopia is my feeling

 

https://www.cryptopia.co.nz/CoinInfo



Posted: 12/6/2017 5:17:05 PM
Mahmoudahmed92
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Threads: 1, Posts: 4
#2

Same Happened To Me



Posted: 12/6/2017 5:18:52 PM
sandiego90
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#3

same here.



Posted: 12/6/2017 7:11:55 PM
cyberkristiyan
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#4

same here. network is not congested, because tx was confirmed thousands of times. cryptopia simply can't credit it to your account to trade with it, despite the Ethereum already sitting successfully on their wallet (as seen on the blockchain).



Posted: 12/6/2017 7:37:12 PM
adamyonas
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Threads: 1, Posts: 21
#5

same here. network is not congested, because tx was confirmed thousands of times. cryptopia simply can't credit it to your account to trade with it, despite the Ethereum already sitting successfully on their wallet (as seen on the blockchain).

cyberkristiyan: 12/6/2017 7:37:12 PM

 So what should they fix?



Posted: 12/6/2017 7:40:02 PM
dArKRogue
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Threads: 2, Posts: 4
#6

same here succesfully transfered on blockchain but not showing as deposited on cryptopia ... and i thought blockchain was supposed to safe 



Posted: 12/6/2017 8:02:30 PM Edited: 12/6/2017 8:04:00 PM
Lordworthy
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Threads: 0, Posts: 1
#7

Me too. transaction was completed over 12 hours ago. Still no balance...



Posted: 12/6/2017 11:20:54 PM
chilly9876
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#8

14 hours for me!!



Posted: 12/7/2017 12:32:07 AM
Danaster
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#9

Same here too. The deposit is confirmed so I emailed support and I got a copy and pasted response telling me to wait longer and not to reply back, then they closed the ticket so I couldn't even respond. Something's not right.. 



Posted: 12/7/2017 3:58:16 AM
qiangqiang
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#10

我的也是和你一样存款ETH,没有平衡可见,我该怎么办?



Posted: 12/7/2017 11:08:50 AM
jgueritte
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#11

Same Here.

Seriously, ETH has been down for 24h ; they could have simply put a message on the "deposit" button and/or the trading page, so people would know there is a problem and their deposit would be locked.

No answer to my support request, no messsage, no information anywhere.

All my money is now locked and I can not work. That's not serious.



Posted: 12/7/2017 12:22:00 PM
chilly9876
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Threads: 0, Posts: 22
#12

Over 24 hours since my ETH deposit and still no sign of it. I've had over 3000 confirmations, so the bull about there being congestion is not true. I've lost out on around $400 dollars now.



Posted: 12/7/2017 12:48:51 PM
anhtom8
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Threads: 1, Posts: 3
#13

same here 24H, nothing show, no support reply.



Posted: 12/7/2017 2:12:02 PM
josdenos
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Threads: 2, Posts: 10
#14

Their wallet is not syncing with ETH, they lose connections all the time...

 



Posted: 12/7/2017 4:10:58 PM
Nguyen83
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Threads: 2, Posts: 8
#15

ik waiting now for more then 27 hours



Posted: 12/7/2017 4:40:17 PM