Withdrawal Complete No Coins Received


DShow84
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#50

The most f*cked up part is that they charge you 0.005 ETH to make the transfer. On EtherDelta with 20 Gwei it cost me 0.001 ETH and took only a few minutes because of the high gas cost. 
You're telling me Cryptopia is charging for 100 Gewi and it takes f*cking 10 hours to send my ETH? Do they send with 0.1 and just take all the extra profit for themselves?
Biggest joke ever.

muckelper: 12/5/2017 7:11:26 PM

 Uhh... yeah. they probably do. 



Posted: 12/5/2017 10:00:56 PM
Remzkie
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#51

Same issue here. Sent out ETH 9 hours ago... 



Posted: 12/6/2017 12:13:43 AM
Angrisaniph
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#52

Same problem here! someone has a solution for this issue? 



Posted: 12/6/2017 4:33:05 AM
momoney
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#53

why is no one assisting? havent gotten a reply to my support request either. its been almost 24 hours. I want my coins

 


Posted: 12/6/2017 4:42:44 AM
hamidshs
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#54

Samething happened to me. Transaction is completed but tokens not received into destination address.



Posted: 12/6/2017 5:17:31 AM
ericjmit
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#55

#1321638 - Withdraw - ETH Withdrawel not found on BlockChain



Posted: 12/6/2017 5:28:12 AM
relentless84
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#56

Please help

5/12/2017 12:52:00 PM
Number 1319002
2.37000000 ETH Amount
Address: 0xa3880ea31743b6518c6736b317a5b644aa96914d
TX Id: 0x488b57533f784961686405adabb657f8dfbc7d5ee30f46e1a2264722e2d59098Cry


Posted: 12/6/2017 6:03:18 AM
mayers
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#57

Same Here. Fuck these kitties



Posted: 12/6/2017 11:02:16 AM
FoxTrading
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#58

Withdrew over 30 hours ago, but no tx id on etherscan. The oldest pending tx on etherscan only go back a few hours, too. 

I've sent Ether and other ERC20 tokens between Bittrex and my wallet during this time with little to no wait.

Anyone else feel like something is off with Cryptopia?



Posted: 12/6/2017 11:50:13 AM
michaelrevou
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#59

0x21875994ebdb8e1a929a9a03f6201612e2535f8413ffce3f910dde7fe07474a2

0xca27767ce9941918629fc113437204c0361cd57868e35e3c3a323c3e95873438

 

 

both transaction ids dont show up nowhere sended like 20 hours ago, where my monies ? 



Posted: 12/6/2017 11:57:42 AM
Diabolicus
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#60

Hey Team, just to copy/paste my same reply in the other threads about the same issue - 

The Ethereum network is currently experiencing a backlog, due to a very popular ICO. (Yes it is those kitties) As this issue is at the network level, and not with the exchanges, Cryptopia has no control over this backlog. Unfortunately until the Ethereum network can catch up, there may some delay with transactions. If you would like to track this backlog, you can see a list of all pending transactions on the link below

 

https://etherscan.io/txsPending

 

Please note that any token is on the ETH network will also be effected by this backlog. (ERC20)

DaRoll: 12/5/2017 12:53:12 PM

 This shouldn't affect byteball withdrawals though.

Diabolicus: 12/5/2017 12:55:20 PM

 

Nope, it is only effecting ETH/ERC20 so log a support ticket so we can help you out with that! 

DaRoll: 12/5/2017 1:41:07 PM

 Already done, no answer so far. See Ticket #61032



Posted: 12/6/2017 1:37:39 PM
boyswan
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#61

This is getting a bit strange now, i'm on about 15 hours. It would be much more reassuring if cryptopia replied, but the fact they're keeping quiet or saying its the eth chain is getting me worried



Posted: 12/6/2017 1:49:45 PM
mayers
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#62

Everyone chill, everything will be fine.

I have no clue, but people foreseing the worst neither.

So best thing is to chill. I guess they are just paying Xtra low fees.

This problem is not only on cryptopia, so the hypothesis of them running away with the bank is kill

People claim to receive their coin after 18-24+h, and that's the ones who come back to notify the other (I guess less than 5% of people actually bother)

The people getting their coin, the Tx id is the same, so it mean that all these Tx are legit, just somewhere we are not aware of.

I must admit that Cryptopia not reassuring people is lame tho, but the tech/passionate people must already have ran away with pockets full of btc!

Chill



Posted: 12/6/2017 2:15:29 PM Edited: 12/6/2017 2:16:11 PM
jasperadegeest
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#63

Everyone chill, everything will be fine.

I have no clue, but people foreseing the worst neither.

So best thing is to chill. I guess they are just paying Xtra low fees.

This problem is not only on cryptopia, so the hypothesis of them running away with the bank is kill

People claim to receive their coin after 18-24+h, and that's the ones who come back to notify the other (I guess less than 5% of people actually bother)

The people getting their coin, the Tx id is the same, so it mean that all these Tx are legit, just somewhere we are not aware of.

I must admit that Cryptopia not reassuring people is lame tho, but the tech/passionate people must already have ran away with pockets full of btc!

Chill

mayers: 12/6/2017 2:15:29 PM

 I am already waiting 25 hours. Still nothing -_-



Posted: 12/6/2017 2:20:33 PM
mayers
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#64

People had their coin delivered, with the same tx.
Not only cryptopia have the problem.

I see a pattern, and I don't feel like it's going south



Posted: 12/6/2017 2:25:30 PM
Belougue1
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#65

Hey Team, just to copy/paste my same reply in the other threads about the same issue - 

The Ethereum network is currently experiencing a backlog, due to a very popular ICO. (Yes it is those kitties) As this issue is at the network level, and not with the exchanges, Cryptopia has no control over this backlog. Unfortunately until the Ethereum network can catch up, there may some delay with transactions. If you would like to track this backlog, you can see a list of all pending transactions on the link below

 

https://etherscan.io/txsPending

 

Please note that any token is on the ETH network will also be effected by this backlog. (ERC20)

DaRoll: 12/5/2017 12:53:12 PM
Well it’s in their control if they are being cheap on Gas. My binance eth transfer took 1,5 hours yesterday. I’m at 16 hours and counting for my cryptopia transfer which was initiated before the one on Binance...

 



Posted: 12/6/2017 2:26:54 PM
mayers
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#66

Also, is that your first transfert for these currency?
Can you give details if you sent to exchanges or wallets?
Let's see if we can find something 



Posted: 12/6/2017 2:30:12 PM
jasperadegeest
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#67

Also, is that your first transfert for these currency?
Can you give details if you sent to exchanges or wallets?
Let's see if we can find something 

mayers: 12/6/2017 2:30:12 PM

 I send POLL tokens to an ethereum (MEW) address. For the first time for POLL indeed.
Tix cannot be found. After 25 hours...

https://etherscan.io/tx/0xcff3a8e3b14c41bd85fbe9c95a6561523bde1c7cb04342ee2c66537ad76e7d4c



Posted: 12/6/2017 2:34:44 PM Edited: 12/6/2017 2:36:10 PM
mayers
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#68

Ok, I do sent ETH to that adress for the first time too, but that's something comon.

What was the value of the Tx, if that's something your confortable exposing?
Most of the transactions were pretty smalls from what I saw



Posted: 12/6/2017 2:40:32 PM Edited: 12/6/2017 2:41:20 PM
Gaorix
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#69

Same here. Waiting for 24h now. Here is txid : 0x536811008241a14a2d40835539987ca0143e787b4238e21b358d08fd4c224943

Don’t understand why nobody from cryptopia answers.



Posted: 12/6/2017 4:43:18 PM
Am0rPHiA
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#70

CRYPTOPIA IS NOT RESOLVING MY ISSUE SINCE NOVEMBER 15TH, ALSO NO COMMUNICATION FROM SUPPORT , WITHDREW PLR TOKEN BUT NEVER RECEIVED THEM

 

withdraw shows complete, TX id is 0x1378a530dcd6cac7133085bb1f4243f42be7635474454af48ca57be67e02eb98

 

on etherscan it shows NOT FOUND

 

Wallet address is 0x0C1A40417a4BAf9f64751ef7b07B3F66157bdBaD

 

what is going on?? where are the tokens?

 

i have opened a support ticket  #51542 but there is no answer EXCEPT THEY ESCALATED TO ADMINS AND THAT WAS 20 DAYS AGO!!!!

 

I HAVE LEGAL RIGHTS AND YOU HAVE LEGAL OBLIGATIONS TO RESOLVE THE PROBLEM

 

 



Posted: 12/6/2017 7:50:42 PM
SimonFromNorthcote
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#71

Exact same problem here, I withdrew tokens yesterday am, it is shown as complete on Cryptopia but the transaction is still not found on the blockchain 18 hours later.

Seeing others have had their withdrawal come through after 24 hours I'm not concerned, however I transferred several eth from one exchange to another yesterday pm and it only took about an hour. 

I'm very much a noob at all this. Do tokens take longer than eth?



Posted: 12/6/2017 10:49:04 PM
Panza
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#72

I am having the same issue as well. I am trying to withdraw from tokens to my wallet but it is not showing up. Give Cryptopia some time to resolve this. It seems to be a known issue right now with the Ethereum blockchain. This might be because of the Crypto Kitties hype. 



Posted: 12/6/2017 11:00:01 PM
Cyber_Cheetah
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#73

WTF guys.  I attempted to withdraw 1.005ETH 4 DAYS AGO!  It was debited from my account, they gave me a transactionID, yet I have no coins.  It is not showing up on etherscan.

IT HAS BEEN 4 DAYS!  I lost the rig I was buying because the guy backed out after waiting 4 days.  Seriously, what is going on here?



Posted: 12/7/2017 9:42:39 PM
garyp
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#74

So not only is ETH dissapearing on the way in but you can't transfer tokens out? WTF? I'd been warned not to use this exchange before but never thought it was this bad. Seems dodgy.



Posted: 12/9/2017 8:31:35 AM