Completed withdraw, hashconfirmation not found.


id25239
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#0

Hi Guys,

 

I've send earlier today a couple of ETH to MEW.

Now there is a confirmation hash in my Withdrawel history but however i didn't receive my coins.

I've looked up the hash confirmation in the blockchain but there is no transaction according to ethplore.io.

So, now i'm thinking of a bug in crypt cause of the completed status but never sended any coins through the BC.

Someone know what to do besides open up a ticket?

 

Thanks in advance!

 



Posted: 12/4/2017 10:16:15 PM
fetarekar
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#1

Same problem here... nothing is in the blockchain either....



Posted: 12/4/2017 10:28:16 PM
sweetsilent
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#2

I have same issue withdrawal not received transaction id is invalid .. what happen with cryptopia?



Posted: 12/4/2017 10:39:27 PM
crptotradr
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#3

Same

 

EDIT: Now it is on the blockchain



Posted: 12/4/2017 10:42:09 PM Edited: 12/4/2017 10:43:23 PM
fetarekar
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#4

Same

 

EDIT: Now it is on the blockchain

crptotradr: 12/4/2017 10:42:09 PM

 How long did it take?



Posted: 12/4/2017 10:45:50 PM
sweetsilent
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#5

ame

 Transaction Hash invalid

EDIT: Now it is on the blockchain

crptotradr: 12/4/2017 10:42:09 PM

Still it showing invalid .. How much time it will take to push in blockchain?



Posted: 12/4/2017 10:54:24 PM Edited: 12/4/2017 10:55:54 PM
papaitan2010
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#6

boa noite!!! Favor informar o tempo de retirada da moeda GNT ... tendo em vista que realizi uma retirada em 04/12/2017 da minha carteira Cryptopia para carteira Poloniax, e não foi creditado em minha carteira ainda

ESTOU COM O MESMO PROBLEMA ... NÃO RECEBI MINHAS MOEDAS EM MINHA CARTEIRA DA POLÓNIA .... O QUE ESTA ACONTECENDO ....



Posted: 12/4/2017 10:56:38 PM Edited: 12/4/2017 11:14:25 PM
npfinches
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#7

Same exact issue here. Withdrawal marked 'completed' in Cryptopia but not found on blockchain.

 

How long did it take the rest of you to amend?

 

Support ticket #60712

Really need to sort this out Cryptopia

 

EDIT: Finally showed up on blockchain almost 2hrs after completed transaction on Cryptopia

EDIT #2: I monitored the transaction on the eth blockchain but it stayed as 'pending'. After an hour it has suddenly disappeared from the blockchain and the Ethereum I sent is not in my receiving or sending wallets. Where is my eth???? Over 3hrs since my transaction

 

I raised a new ticket, #60785. 



Posted: 12/5/2017 3:55:07 AM Edited: 12/5/2017 5:57:28 AM
Almic50
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#8

same here....

 

 

been 1hr now.. saying completed, but nothing on etherscan

 

ticket 60727



Posted: 12/5/2017 4:35:58 AM
papaitan2010
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#9

O mesmo problema exato aqui. Retirada marcada como "concluída" na Cryptopia, mas não encontrada na cadeia de blocos.

 

Quanto tempo levou o resto de vocês a corrigir?

 

Bilhete de suporte # 60712

Precisa realmente resolver isso Cryptopia

 

EDIT: Finalmente apareceu no blockchain quase 2 horas após a transação concluída na Cryptopia

npfinches: 12/5/2017 3:55:07 AM

 como eu confiro na blockchain...vc tem o endereço do site?...



Posted: 12/5/2017 4:47:52 AM
mifba
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#10

Also happened to me. Says completed for Pillar (PLR) for about 10 hours as of now. No coins.



Posted: 12/5/2017 5:32:18 AM
Rundskop
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#11

I'm having the same issue withdrawing POWR. 

 

Transaction shows as complete.

Nothing in EtherScan

Not showing in other wallet... 

 

Could this be caused by a very high volume trading day? 

I have not yet submitted a support ticket. What were you response times for your tickets?

 

Cheers



Posted: 12/5/2017 5:58:37 AM
npfinches
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#12

I run a Crypto social media group with 1000's of members, thus far I have been promoting Cryptopia to them but this may change after this experience unless something gets sorted asap. Not good enough.



Posted: 12/5/2017 5:58:54 AM
npfinches
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#13

No response on support tickets, I've heard they can take up to a week.

Suspect some of it is from CryptoKitties bombarding the ETH blockchain and therefore will affect ERC20 token transactions also.



Posted: 12/5/2017 6:15:25 AM
DaRoll
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#14

Hey all, The Ethereum network is currently experiencing a backlog, due to a very popular ICO (Yes it' the kitties). As this issue is at the network level,  Cryptopia has no control over this backlog. Unfortunately until the Ethereum network can catch up, there may some delay with transactions. If you would like to track this backlog, you can see a list of all pending transactions on the link below


https://etherscan.io/txsPending

 

As ERC20 tokens all use the ETH network,  all of these will be experiencing the delays as well as ETH.



Posted: 12/5/2017 7:14:59 AM Edited: 12/5/2017 7:16:08 AM
sweetsilent
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#15

Hey all, The Ethereum network is currently experiencing a backlog, due to a very popular ICO (Yes it' the kitties). As this issue is at the network level,  Cryptopia has no control over this backlog. Unfortunately until the Ethereum network can catch up, there may some delay with transactions. If you would like to track this backlog, you can see a list of all pending transactions on the link below


https://etherscan.io/txsPending

 

As ERC20 tokens all use the ETH network,  all of these will be experiencing the delays as well as ETH.

DaRoll: 12/5/2017 7:14:59 AM

 

I checked in pending tranasction after enter my ether addresss nothing found. Here is my trx hash 

0x6dda874f740aa9e26a618a1bf34651d30ed1aee361fa9512a06bdb9d69cca9c5



Posted: 12/5/2017 7:29:44 AM Edited: 12/5/2017 7:30:02 AM
lollo22
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#16

Hi I sent my Ethereum from Bitstamp to Cryptopia 5 days ago but in my Cryptopia's account there aren't't any money. I wrote to Cryptopia support and they said that my transition wasn't successul and my Eth were returned to Bitstamp. I contacted Bitstamp but they said me that Bitstamp had no my money and they were in Cryptopia. I check the transition IP with etherscan and I see that my Eth have been transferred to an Cryptopia IP.

Support is very slow in responding. This is my number ticket #57979



Posted: 12/5/2017 7:37:58 AM Edited: 12/5/2017 7:40:25 AM
1986field
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#17

I Withdrew Grs from cryptopia went straight through but over 10 hour wait still nothing showing for coin KNC or Golem how is everyone else doing I submitted a ticket but no answer



Posted: 12/5/2017 8:05:17 AM
1986field
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#18

Hi Guys,

 

I've send earlier today a couple of ETH to MEW.

Now there is a confirmation hash in my Withdrawel history but however i didn't receive my coins.

I've looked up the hash confirmation in the blockchain but there is no transaction according to ethplore.io.

So, now i'm thinking of a bug in crypt cause of the completed status but never sended any coins through the BC.

Someone know what to do besides open up a ticket?

 

Thanks in advance!

 

 

id25239: 12/4/2017 10:16:15 PM
I SEEM to be in the same boat as you any news on your coins to your wallet

 



Posted: 12/5/2017 8:08:36 AM
zenokhoo2
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#19

Same problem on me !!

 

my tx id: 0xb1ee40ac9abbb6c00f4093485bcc9e5276bd5000fd2977d69a38cd5440731e60



Posted: 12/5/2017 8:27:03 AM
1986field
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#20

I' not sure if it does have anything yo do with cryptopia rumour has it crypto kitties have blocked the eth network 



Posted: 12/5/2017 8:35:40 AM
sweetsilent
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#21

I' not sure if it does have anything yo do with cryptopia rumour has it crypto kitties have blocked the eth network 

1986field: 12/5/2017 8:35:40 AM

 It is not ETN  the problem is happening with all ether based tokens. I made OMG withdrawal but transaction hash is invalid



Posted: 12/5/2017 8:38:15 AM Edited: 12/5/2017 8:38:32 AM
hieptrantan
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#22

same problem, please help me check my withdraw ID 1316396, no find transaction, don't received ETH withdraw



Posted: 12/5/2017 9:08:57 AM
ShuraTopol
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#23

Подтверждаю, та же самая проблема. Все эфиры украдены, и на кошелек получателя не дошли. В блокчейне etherscan нет такой транзакции даже.

 

Обменник, через который делал обмен eth на рубли, удалил мою заявку. То есть если им поступят теперь деньги, то они уйдут в никуда просто. Не связывайтесь с криптопией. Сейчас создал холодный кошелек, перевел 0.001 eth и все прошло успешно и сразу. Думаю, выводы вы сделали.



Posted: 12/5/2017 9:16:48 AM
sweetsilent
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#24

no reply from support till now .. What to do now ?

 



Posted: 12/5/2017 11:47:55 AM