Electroneum Withdrawal Error


Midnight187
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Threads: 1, Posts: 5
#0

Hi Guys,

 

I am trying to withdraw my Electroneum ETN tokens to my offline wallet. I keep getting the following error:

"Currency not available for withdraw, Status: NoConnections"

 

Any idea how to fix this or what the problem is? Not sure whether to approach support or if there is a quick fix for this?



Posted: 12/4/2017 6:56:18 PM
kingsingh
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#1

I Tried myself and had the same issues ,They are doing routine maintenance,no need for support ticket ...give it a few hours or maybe a day ,Go to balance and on the left hand side it says ACTION

you will see few icons there,..hover your mouse over there and it will give an explanation...i hope this helps

 



Posted: 12/4/2017 7:47:03 PM
Midnight187
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Threads: 1, Posts: 5
#2

I Tried myself and had the same issues ,They are doing routine maintenance,no need for support ticket ...give it a few hours or maybe a day ,Go to balance and on the left hand side it says ACTION

you will see few icons there,..hover your mouse over there and it will give an explanation...i hope this helps

 

kingsingh: 12/4/2017 7:47:03 PM

 

Perfect kingsingh!

 

Thanks for the help. I didn't know about that feature. Thanks for clarifying :)



Posted: 12/4/2017 8:04:03 PM
shaunmccabe
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Threads: 2, Posts: 3
#3

hey guys.

trying to transfer electroneum (ETN) ferom crytopia to my offline paper wallet i creatred throught the electoneum website (to my public wallet address)

Cryptopia withdrawl keeps saying invalid ETN address

 

Any ideas please - trying to get it off the exchange ASAP 

ps also just bought a ledger nano hardware wallet - is it possible to put it on that ??

 

please help

 

cheers

 

 



Posted: 12/5/2017 7:00:14 AM
Midnight187
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 5
#4

hey guys.

trying to transfer electroneum (ETN) ferom crytopia to my offline paper wallet i creatred throught the electoneum website (to my public wallet address)

Cryptopia withdrawl keeps saying invalid ETN address

 

Any ideas please - trying to get it off the exchange ASAP 

ps also just bought a ledger nano hardware wallet - is it possible to put it on that ??

 

please help

 

cheers

 

 

shaunmccabe: 12/5/2017 7:00:14 AM

 

Hey, have you tried deleting any spaces out of the paper wallet. I copied the wallet hash to notepad for instance and ensured it was only one line. This worked for me.



Posted: 12/5/2017 10:22:30 PM
goeroebv
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#5

In my case  I need to enter a paymentID, leaving it blank doesn't work.   Any idea what to fill in here?    I just want to send it to an Etheraddress, don't understand the need for a paymentID.

On top, when I use this send address, it isn't accepted either.

 

Any help is appricated,

 

Kind regards



Posted: 12/8/2017 9:06:08 AM
jjcasis
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#6

In my case  I need to enter a paymentID, leaving it blank doesn't work.   Any idea what to fill in here?    I just want to send it to an Etheraddress, don't understand the need for a paymentID.

On top, when I use this send address, it isn't accepted either.

 

Any help is appricated,

 

Kind regards

goeroebv: 12/8/2017 9:06:08 AM

 Hi 

I have the same exact problem. I try to transfer to my paper wallet but  It keeps asking me for a paymentID (do not know what that is)

any luck with that so far?  best regards and thanks in advance



Posted: 12/10/2017 5:40:50 AM
lablett
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Threads: 0, Posts: 1
#7

Hi everyone,

 

I managed to withdraw a small amount to my offline wallet.

 

I then tried a larger amount and it is stuck on'processing'.

 

It has bee over an hour now, what is going on ?

 

Many thanks

 

 



Posted: 12/10/2017 10:54:40 PM