Exchange created on Coinswitch still pending


Asaroth
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 1
#0

I initiated an exchange on Coinswitch.co selecting Cryptopia as the exchange for trading BTC for Neo and sent the amount to the address provided and it was confirmed. It has been well over 24 hours and it's still stuck on the exchange screen. Please look into this. I have created a support ticket and there's been no reply.

The Order ID is

2292f7d5-c577-44fd-90eb-23f0e953518f



Posted: 11/21/2017 2:36:12 PM Edited: 11/21/2017 2:40:09 PM
MrFloppy
Gender: Unknown
Country: Unknown
Threads: 89, Posts: 588
#1

I initiated an exchange on Coinswitch.co selecting Cryptopia as the exchange for trading BTC for Neo and sent the amount to the address provided and it was confirmed. It has been well over 24 hours and it's still stuck on the exchange screen. Please look into this. I have created a support ticket and there's been no reply.

The Order ID is

2292f7d5-c577-44fd-90eb-23f0e953518f

Asaroth: 11/21/2017 2:36:12 PM

 sounds like your problem is with coinswitch, not Cryptopia. That site has nothing to do with Cryptopia, so our support cannot help you.  You need to contact the coinswitch owners/support team.



Posted: 11/21/2017 3:27:00 PM Edited: 11/21/2017 3:31:41 PM