Withdraw for ByteBall shows complete BUT NOT SENT


PiaTrader
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Threads: 1, Posts: 1
#0

Support ticket #51460.

The transaction was never sent or broadcasted.  It doesn't appear on https://explorer.byteball.org.

Waiting for support to repsond to my ticket.



Posted: 11/17/2017 12:04:34 PM
sstone
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#1

i'm having the same problem.

moreover, i have some deposits that have been broadcasted but I am still not seeing them. 

hopefully, support can see this and fix the issue soon



Posted: 11/17/2017 4:50:30 PM
Frenchy728
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#2

i'm having the same problem.

moreover, i have some deposits that have been broadcasted but I am still not seeing them. 

hopefully, support can see this and fix the issue soon

sstone: 11/17/2017 4:50:30 PM

 

Same thing here.

Deposited byteball over 12 hours ago and hasn't shown up.   :/



Posted: 11/17/2017 10:01:33 PM
ezekiel615
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#3

I think they might be stealing money and planning to exit, I have been waiting 2 months for a withdrawl. Hope I'm wrong but I wouldn't count on your deposit.



Posted: 11/18/2017 1:53:55 AM
diusha777
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#4

I have the same thing with byteball here too. support ticket #51657 opened on 16/11/2017.



Posted: 11/20/2017 4:40:26 AM
Frenchy728
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#5

Hey guys,

 

I got a repsonce from support on the byteball issues:

 

"It looks like the GBYTE wallet needs a restart. The Admin have been informed and this will be done as soon as possible. When the GBYTE wallet is back online your deposits will process. You can keep an eye on the wallet here : https://www.cryptopia.co.nz/CoinInfo/?coin=GBYTE&view=settings Sorry for any inconvenience this may have caused."

 

I saw earlier today the byteball was back up for a bit with 8 connections on coininfo, but my deposit still didn't come through and now byteball is back down again with 0 connections again :/



Posted: 11/20/2017 7:20:01 AM
sstone
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#6

thanks for letting us know. 



Posted: 11/20/2017 2:52:37 PM
brewdog2018
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#7

Same here, thanks for the news



Posted: 11/20/2017 5:12:28 PM
sstone
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#8

anyone got their deposit or withdrawal working yet? not on my side



Posted: 11/21/2017 1:05:52 AM
Frenchy728
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#9

Byteball is currently under maintenance on the coin info page, hopefully being fixed and then hopefully transactions will process.



Posted: 11/21/2017 2:17:55 AM
Frenchy728
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#10

5 days later, byteball is still under maintenance..........

How long does it take......

 

Out of all the coins under maintenance Byteball is one of the higher quality coins in the pack, surely this will be resolved soon??

 

Meanwhile BTC and Litecoin keep shooting up in price. I was going to use the byteball deposit here to buy BTC and LTC and now I'm stuck missing out on price rises because they seem incompetent to quickly fix an issue with a very well used coin.....



Posted: 11/25/2017 10:33:55 PM
sstone
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#11

I'm very surprised too that it's taking so long.

The last time this happened, they just reset the GBYTE wallet. Why can't they just do it this time?



Posted: 11/27/2017 1:48:36 PM
cryptme
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#12

I'm having the same issue. Withdrawal shows completed on cryptopia, but TXid is not registered on the byteball explorer.

Previous posters to this thread: did your gbyte finally arrive?

Cryptme



Posted: 12/6/2017 1:37:18 PM
sstone
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Threads: 0, Posts: 13
#13

I received the incoming deposits. But my withdrawals are still missing.... still waiting for admin to fix the withdrawals.

 

Anyone managed to withdraw successfully since the wallet was restored?



Posted: 12/6/2017 1:43:10 PM