Deposited Neo to Cryptopia neo wallet - not arrived


symbiotech
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Threads: 1, Posts: 1
#0

Hi, I deposited NEO to my cryptopia wallet 8 hours ago and it hasnt shown up. Neo block explorer shows my cryptopia NEO wallet address has received the coins but my balance still says 0. Has anyone else ever had this issue? Never seen this problem before.

 



Posted: 11/16/2017 8:10:20 PM
mifhein
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#1

I have the same problem. I deposited 71 NEO to my Cryptopia Wallet over 13 hours ago. You can see the TX here with over 2,000 confirmations. 

 

I submitted a support ticket (#51663) over 12 hours ago and still no response whatsoever.



Posted: 11/16/2017 9:58:31 PM
mifhein
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Threads: 0, Posts: 2
#2

My NEO deposit is now showing in wallet, and timestamp shows the time I actually sent it from Binance to here - despite the fact that 13 hours later it wasn't appearing. SUpport ticket still unanswered so no idea why it actually took 13+ hours for my NEO deposit to show.

 



Posted: 11/17/2017 10:06:38 AM