Where is my deposit?????


MarMarMar
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 2
#0

Hi,

I have deposited BITB.

I see 51 confirmations through chain network.

Website shows 0/20. I cant trade because of the issue.

Very bad first impression.

Hopefully the issue will be resolved fast and i will not loose my BITB.

TY.

 

UPDATE. Problem solved. Cryptocurrency added.



Posted: 11/6/2017 7:04:15 PM Edited: 11/7/2017 3:37:59 AM
raambabun
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#1

For me, the same problem, I deposited last week but i didn't see in my balance wallet.



Posted: 11/6/2017 7:20:16 PM
Force888
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#2

ТОЖЕ САМОЕ В ОЖИДАНИИ Я



Posted: 11/6/2017 10:03:47 PM
Happy_
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#3

Sorry team, we are super busy and are getting through tickets as fast as we can. We appreciate any patience you can afford us at this time.

 

Many thanks

Cryptopia Suport 



Posted: 11/6/2017 10:14:49 PM
Happy_
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 9
#4

Hi,

I have deposited BITB.

I see 51 confirmations through chain network.

Website shows 0/20. I cant trade because of the issue.

Very bad first impression.

Hopefully the issue will be resolved fast and i will not loose my BITB.

TY.

MarMarMar: 11/6/2017 7:04:15 PM

 This transaction has cleared. I will update yopur ticket shortly.



Posted: 11/6/2017 10:23:15 PM
Happy_
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Threads: 0, Posts: 9
#5

For me, the same problem, I deposited last week but i didn't see in my balance wallet.

raambabun: 11/6/2017 7:20:16 PM

 This transaction has also cleared, I will update your ticket as well.



Posted: 11/6/2017 10:23:40 PM
Happy_
Gender: Unknown
Country: Unknown
Threads: 0, Posts: 9
#6

Same for me, i've been waiting for 3 days.. nothing shows up, and no answer from support to my previous messages

Seriously, how bad is that !! This site is a fucking scam

triselectif: 11/6/2017 8:18:56 PM

 I can't see any support activity for your account, if you have with another account please let me know the ticket number so we can address your issue. 

 

While I appreciate how frustrating slow/stuck deposits can be it's not that helpful to jump on the 'scam' bandwagon. This office is full of some of the most dedicated mofos you'd ever be lucky to meet, and we are going hammer and tongs to help each and every trader.



Posted: 11/6/2017 10:28:42 PM
Happy_
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Country: Unknown
Threads: 0, Posts: 9
#7

ТОЖЕ САМОЕ В ОЖИДАНИИ Я

Force888: 11/6/2017 10:03:47 PM

 The coin you are refering to has been stuck on the same block for a few days, we are looking into this issue but are also having to wait on the coin devs to resolve the issue.



Posted: 11/6/2017 10:29:45 PM
jaspercooper
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Threads: 2, Posts: 6
#8

ive deposited 100 NZD from my New Zealand bank account and have no deposit history/ it hasnt come through it has left my account but is no where to be seen on cryptopia. very frustrating 



Posted: 11/7/2017 1:21:50 AM
MarMarMar
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 2
#9

My transaction cleared.

TY Cryptopia team



Posted: 11/7/2017 3:36:40 AM
sheng23
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#10

How long does it usually take for the money to arrive once I deposit from my NZ bank account ?

Thanks



Posted: 11/7/2017 7:23:19 AM
francismorales011189
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Threads: 0, Posts: 1
#11

Ticket number 48240

Please check my deposit its been more than 12 hours. My other deposits are good only this one thanks!



Posted: 11/7/2017 11:42:40 PM
15623290267
Gender: Unknown
Country: Afghanistan
Threads: 0, Posts: 1
#12

从我的新西兰银行帐户存入100新西兰元,并没有存款历史/它没有通过它已经离开我的帐户,但没有在cryptopia看到的地方。非常沮丧 

jaspercooper:11/7/2017 1:21:50 AM

 



Posted: 11/8/2017 9:57:03 AM
jcmbit0000
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Country: Unknown
Threads: 0, Posts: 1
#13

从我的新西兰银行帐户存入100新西兰元,并没有存款历史/它没有通过它已经离开我的帐户,但没有在cryptopia看到的地方。非常沮丧 

jaspercooper:11/7/2017 1:21:50 AM

 

15623290267: 11/8/2017 9:57:03 AM

when we deposit bitcoins to this company is it means i am already investing maam sir.... is my deposit have already earnings

 



Posted: 11/8/2017 12:25:00 PM
shaan13
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#14

I deposited MARS coin to my this cryptopia account. But i still do not see any balance. Please help and get it resolved. 



Posted: 11/9/2017 2:04:26 PM
MrFloppy
Gender: Unknown
Country: Unknown
Threads: 89, Posts: 564
#15

I deposited MARS coin to my this cryptopia account. But i still do not see any balance. Please help and get it resolved. 

shaan13: 11/9/2017 2:04:26 PM

 Open a ticket, wait for support to reply.  Make sure you include all the important informatin so they help, for a missing deposit and faster resolution you should know and provide the deposit TxiD and/or be able to provide a link to your deposit transaction on a block explorer as well as the number of confirmations your deposit already has on its blockchain.

This is where you can open a ticket if you have not done so already (Do NOT open multiple tickets for the same issue) : https://www.cryptopia.co.nz/Support 

 



Posted: 11/9/2017 4:54:26 PM