I tried to deposit funds but forgot to put the reference. I opened a support ticket with all the information on the transaction and have yet to receive a response in almost 24 hours. I then tried to deposit again (A lesser amount) with the reference and it again has almost been 24 hours without receiving funds. Is this normal waiting time?
Maybe its because the difference in banks? since Cryptopia is ASB it may take time if you're not with ASB. Also, its the weekend now so probably wont see anything till Monday.