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Support is not responsive here imo (reply)


oldem
Gender: Unknown
Country: Unknown
Threads: 1, Posts: 2
#0

Trying to get any reply to my ticket #38452 for over 10 hrs but nobody cares. Is it something normal here?



Posted: 10/4/2017 5:56:02 AM Edited: 10/4/2017 5:58:27 AM
stevemac32
Gender: Unknown
Country: Unknown
Threads: 2, Posts: 14
#1

Trying to get any reply to my ticket #38452 for over 10 hrs but nobody cares. Is it something normal here?

oldem: 10/4/2017 5:56:02 AM

Yes this is totally normal for Cryptopia support. 

Even when they do reply they will only help you if it involves making them money. 

If your request doesnt invovle making them money they simply wont reply or make excuses why they cannot help you. 



Posted: 10/4/2017 3:45:34 PM
bobthebomb
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Country: Unknown
Threads: 0, Posts: 10
#2

This is incorrect, your ticket was resolved 4 hours 18 minutes after submission, here is the full screenshot record of your ticket for reference:

ticket-38452

Please read the forums as to how trading works, submitting an order doesn't necessarily mean that it will be filled, there are plenty of getting started tutorials here in the forums.



Posted: 10/8/2017 9:36:36 PM