I have sent in 2 support tickets as I was not sure the first one arrived correctly.
In the tickets I ask for help after losing my 2FA and the backup to it so I can no longer log in and access any of my funds.
I have been waiting close to 2 months now trying to stay calm, not stress about it and just wait but with no response. Now I am wondering if this is normal wait time or if something has one wrong.
What is the average wait time for a response on a support ticket currently? Just so I know that the ticket will actually be dealt with eventually and perhaps even an estimate of when.
Have a great day!
Have you been assisted? I'm the same I can not login
Did any of you guys manage to get it reset?
did anyone resolve the issue?
ive been also waiting for weeks for response