Ticket response time, 2FA

Gender: Unknown
Country: Unknown
Threads: 1, Posts: 1



I have sent in 2 support tickets as I was not sure the first one arrived correctly.

In the tickets I ask for help after losing my 2FA and the backup to it so I can no longer log in and access any of my funds.

I have been waiting close to 2 months now trying to stay calm, not stress about it and just wait but with no response. Now I am wondering if this is normal wait time or if something has one wrong.


What is the average wait time for a response on a support ticket currently? Just so I know that the ticket will actually be dealt with eventually and perhaps even an estimate of when.


Have a great day!

Posted: 9/13/2017 9:32:51 AM