Sorry, We are unable to locate the Transaction Hash! >> **My problem is solved after 23 hours, I got my tokens**


maria_transmetal
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#25

same problem, waiting now 3 hours for my eth..... still in process. pls help support!!!! #1282595



Posted: 12/1/2017 9:01:22 PM Edited: 12/1/2017 9:05:06 PM
dagloman
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#26

Same issue: Withdrawal #1281756



Posted: 12/2/2017 5:05:45 AM
lllll
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#27

Hello 1277818 same problem still processing. people and realtime traders loose money because of that.....



Posted: 12/2/2017 5:30:27 AM
TosinAwe1
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#28

my withdrawal has been stuck for 18 hours - ticket number is - #58689. I need help



Posted: 12/2/2017 5:23:34 PM
emrahis
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#29

#58936 My withdraw is also processing more than 12 hours . Hope you guys solve the problem . Thanks



Posted: 12/2/2017 6:35:38 PM
dagloman
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#30

Same issue. Withdraw #1281756 has been pending for approaching 36 hours. Please process ASAP



Posted: 12/2/2017 10:51:49 PM
JCMiner
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#31

I now also have an issue with TXID not found  

#60909



Posted: 12/5/2017 8:34:09 AM
nagrjy
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#32

YEp, same 2 problems for me as well.

 

1. Transaction completed but unable to locate the transaction hash. (This happened for my Divx coins withdrawal.) 

#60330 - Withdraw - Withdrawal tokens

 

Update(06/12) : My Issue got resolved and got back my coins. Got the response from support team that the issue is due to network problems for ETH and not from exchange. Observed similar problems on other exchanges as well and it seems the issue is not with Cryptopia alone. The same transacion Id which I was not able to find it earlier, now i am able to see it in etherscan.io

 

2. My ETH withdrawai is in processing status for last 6 hours ..Hmm..

 

Update (06/12) : Looks like the issue is with ETH nettwork and not with cryptopia. Let me wait for sometime.

 

 



Posted: 12/5/2017 10:08:43 AM Edited: 12/6/2017 12:41:27 AM
PluviOphil3
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#33

mee too..

withdraw OTN token status is complete but coin not received... 

 

1. 5/12/2017 2:56:00 AM 

cryptopia withdraw id # 1310954

destination address : 0x53ee7ba829c384fe339fa4d6d33d9b0db219dfdc

txid / transaction Hash : 0x3ab7807741861f25182fe9ec0f3de384943392765143cef979c9a6e90c355ec0

https://etherscan.io/tx/0x3ab7807741861f25182fe9ec0f3de384943392765143cef979c9a6e90c355ec0 Sorry, We are unable to locate the Transaction Hash

 

2. 5/12/2017 2:45:00 AM

cryptopia withdraw id # 1310854

txid / transaction Hash : 0x9b8cf6b4c4e2f10bf6d2db7e7f11567f1850f08f1aa6ce9895a907e0e7e3f195

https://etherscan.io/tx/0x9b8cf6b4c4e2f10bf6d2db7e7f11567f1850f08f1aa6ce9895a907e0e7e3f195 Sorry, We are unable to locate the Transaction Hash



Posted: 12/5/2017 4:07:00 PM
sidoe356
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#34

Same problem here... Ticket #61316



Posted: 12/5/2017 10:00:35 PM
eshko22
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#35

Same problem here, its my first withdrawall of some ETH 12 hrs ago, it sais that it is complete but nothing in my wallet and etherscan can`t locate the Transqaction Hash :(

Opened a ticket a few hrs ago but still no reply, ticket no: #61488 , not a good first immpresion but dosent mean that it can`t get better, right?

I hope there are no issues and I get the transfer while i`m sleeping (fingers crossed).

 

PS: from nanopool ETH was trasfered to my wallet in a matter of minutes (this same day, so I hope you can undestand my confusion).



Posted: 12/5/2017 11:27:47 PM Edited: 12/5/2017 11:38:18 PM
lumos
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#36

same here ticket: 58513 - ETN stuck in processing

 

Please help. Tried twice and nothing came through. 



Posted: 12/6/2017 4:12:14 AM
vipnhac
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#37

Me too, same issue

Please check the ticket #62759

ETH Withdrawel not found on BlockChain

#1329015 TransactionId : 0xf764409842eca4aebe94c0ba080fa22bc0fbdd9e9e0c83097217dacb5c68a998

I am not receive it



Posted: 12/6/2017 10:57:51 AM
ramis_ali85
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#38

I got my ETH withdrawal stuck on Processing and its been 12+ hrs. No TxId given to my withdrawal. :(



Posted: 12/8/2017 5:24:22 AM
gulit
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#39

#1333291 Transaction is in processing state for about a day and a half? Even if in delay usually it was written "Complete" state. Can somebody please fix this.



Posted: 12/8/2017 11:44:17 PM
didiblack
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#40

Cingire lah,,eth ku 3 ndina ra muncul2



Posted: 12/8/2017 11:54:24 PM
cljjang
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#41

exactly same here

 

ticket no #68842 #69049



Posted: 12/11/2017 2:12:46 PM