2 Processing Withdrawal Problem / I got them Solved


lifebtc
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#0

I am waiting about 4 days!

I am afraid of making any withdrawal! And I am loosing money!!

My last withdrawal request was tonight and suprise it is Processing like other request!

So I have 2 "Processing" withdrawal request! When will I get my Coins? 

What is going on with Cryptopia?!

Ticket #30553
Ticket #31651

 

Edit: My problems are solved, and today I got my Coins. Thanks to the Team!

>>>>>>>>>>>>>>>

 

Same Problem AGAIN!!?

I have been waiting my (processing)ETH withdrawal about 21hours!

No response from support!?

Ticket #39994

 

Edit: I got my ETHs about a minute ago.

>>>>>>>>>>>>>>>

 

Same Problem AGAIN!!?

I have been waiting for 2 (processing)PLR withdrawal request!

Ticket #44438

Edit: I got them. Thnks.



Posted: 9/5/2017 7:34:19 PM Edited: 10/29/2017 10:31:55 PM
rasputnik
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#1

Yeah I have one ETH/token withdrawal sat in 'Processing' now for over an hour.

 

I've seen a few bad delays in the last week, but that would normally involve a withdrawal stuck in

'Pending' - I've never seen 'Processing' last more than a few seconds before I got a txid. Even then

it was non-ERC20 coins like DOGE where the processing fee is ridiculously low.

 

I think I may be equally screwed.

 

Support, any status?



Posted: 9/5/2017 7:38:47 PM
steb7
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#2

Same here. Ticket #31560.

 

Edit: withdrawal went through 



Posted: 9/5/2017 8:04:55 PM Edited: 9/7/2017 8:21:07 AM
tomownzu
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#3

I've been waiting on a withdrawal with an open ticket since Sept 1st

1.535 ETH...

I have gotten no TX ID either.



Posted: 9/5/2017 8:57:25 PM Edited: 9/5/2017 8:58:09 PM
casualfriday
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#4

Ticket #31844 leaving this here in hope that they see that a few others are having these kinds of problems with processing. I think if others are having this problem they should leave a notice here as well just to raise awareness a bit. 

 

Edit: still have a problem but support answered me and it is related to the coin itself.



Posted: 9/6/2017 12:34:13 PM Edited: 9/18/2017 9:12:38 PM
Mufitbaris
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#5

Hello, i have the same problem and i am still waiting. Ticket number is #31867 ...



Posted: 9/6/2017 1:33:46 PM
rasputnik
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#6

Still no sign of mine, knocking on 24 hours now.

 

Did get an update from support confirming the issue, but no resolution.



Posted: 9/6/2017 2:36:48 PM
CryptopiaVlad
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#7

UPDATE!!!!    After posting this blog, my withdraw was sorted in a matter of hours.  

 

Ticket # 31779 -

withdrawl has been "Processing" for 5 days now.   no real answer form support.  

they say they need waves to get some wallet upgraded... but waves denies it, and crypotpia admitted that it was actualy their own mistake that instigated this mess... but so far they refuse to give any real timefram, and do not respond with anything of any substance... just form respnses that are days old.  

its clear that cryptopia is deliberatly doing this.    if it was not intentional, then they would respond back with some sort of diligence and timeline, and not just kick the can by ignoring everyone they put into this mess when they screwed up their relationshiop with waves.   

 



Posted: 9/6/2017 9:37:41 PM Edited: 9/7/2017 4:40:42 PM
empathist
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#8

I withdrew inpay coins on 2 September, it says completed, also there is tx id but it can not be tracked, there is not such a tx id on records. Cryptopia says we are working on it, waves says transaction never made, coins are still in cryptopia. 



Posted: 9/7/2017 6:25:24 AM
SephGrave
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#9

UPDATE: Admins reached out to me via support ticket and let me know they was working on it. All my processing transactions have now been completed. Cryptopia is #1 

 

Ticket#33928 - I got about 95k of 1337 coins between two transactions, both currently stuck in 'processing'. One transaction going on a day and the other about a half day, blockchain does not show any information on the transfers. 



Posted: 9/14/2017 2:29:11 AM Edited: 9/14/2017 11:47:35 PM
Thilth
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#10

Same problem here. Got some monero that has been stuck in processing limbo for over 24 hours.

Quite a bummer. Hopefully it will be resolved quickly.



Posted: 10/8/2017 5:15:14 PM
cryptox1
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#11

hi same problem here.

ETH withdraw, 8eth and not hav transactionid ....

could you fix it ? thx



Posted: 10/10/2017 1:29:57 AM
ushafiq
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#12

I'm having the exact same problem. I withdrew 1 ETH and it has been processing for almost 7 hours now. No Transaction ID either. I need this withdrawn ASAP as I need the funding in my wallet. Please provide support.

 

Ticket #39902

 

 



Posted: 10/10/2017 3:55:37 AM Edited: 10/10/2017 4:01:44 AM
Sitdownplz
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#13

Same problem here. transaction #934020

been pending for 16 hours. i'm frustrated with this.



Posted: 10/10/2017 6:15:40 PM
cryptox1
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#14

24hours for me !!



Posted: 10/10/2017 7:01:13 PM
Sitdownplz
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#15

how do you open a ticket with support?

 



Posted: 10/10/2017 7:41:38 PM
ugge
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#16

how do you open a ticket with support?

 

Sitdownplz: 10/10/2017 7:41:38 PM

 

here is the ticket form


https://www.cryptopia.co.nz/UserSupport


I have such problem with another eth-based token. Transaction is marked as "complete" in the transaction history, and I got transaction ID


But there is NO such transaction in the blockchain explorer..


My support ticket #40187



Posted: 10/10/2017 11:13:32 PM
richyspice1
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#17

I have had my B3 coins in processing for the past 100+ Hours this is my second withdrawal and my first one went smooth it makes no sense 

 



Posted: 10/29/2017 10:30:02 PM
diver206
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#18

Apparently, this is an ongoing issue with Cryptopia. I sent my B3 to a staking pool and my transaction is stuck in processing status with no txid. This is ridiculous and costing me money! No response to support ticket #51973. Come on team, let's get this figured out! I had a line of people headed to Cryptopia to buy, but after my experience and reading this thread, they're all holding off!



Posted: 11/17/2017 12:27:16 AM