I send Cryptopia XEM wallet 7days ago.
Not yet received.
Support said "Administrators reply to you", but have not received it yet.
Check it , Help me please.
I contacted them from Facebook chat.
They soon contacted the Admin team.
I am waiting for XEM deposit for 10 days.
When I contacted with Facebook chat, I replied "immediately respond", but there is no change after that.
XEM sent 12 days ago entered my wallet a while ago.
I felt very stressful during this period.
But thank you for support team.
I am in the same situation.
There is no notification to the ticket.
I would like to contact FaceBook but should I contact you by message?
I am in the same situation too.
I created ticket 2 days ago, but admin team dont replay to me.
How should I contact admin team in Facebook.
Please help me this problem.