My XMR deposit is lost from deposit to here. Please help.

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I recently deposit my XMR to cryptopia but since from my local time at 1 PM (GMT +7) until now, still no balance or any transaction appeared on cryptopia at all. I input both payment id and address correct too. Please help and trace it back to my cryptopia wallet. I don't need to lose my XMR. It so much worth for me. I trust this site but now with nothing response. How can I trust this site from now on when it still quiet like this?


And I already opened support ticket for hours now but no one response. What the hell happened here?

Posted: 8/31/2017 11:11:17 AM Edited: 8/31/2017 11:15:25 AM