URG: Tried to transfer my ETH from Lykke Wallet to Cryptopia.. Missing - not deposited in Cryptopia - Lost????


yourbudware
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Threads: 2, Posts: 9
#0

Hi Guys.

 

Today morning I transferred 3 ETH from Lykke Wallet to Cryptopia but unfortunately it didn't arrived at all. Not it shows it went out to some other address without even getting deposited.

 

https://etherscan.io/address/0x0eb2cea6e8f5aa3d30b9fd698efd55df50e0ef3c this is Cryptopia deposit address and it had the balance 3 hours ago but never showed up in Cryptopia address.. Not's it's gone.

 

Can someone help me out what happened here? Cryptopia support is not helping either. Seems my money is lost!! 

Help plz



Posted: 7/19/2017 2:46:37 AM
bouncerusfsnet
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#1

Just withdrawed start coin. From cryptopia to bittrex. Said it was confirmed but has not arrived in bittrex wallet. 

 



Posted: 7/19/2017 12:54:47 PM
yourbudware
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#2

Haven't got any solution but both my tickets closed... Wow guys!! 

21806 - #21620 

Really I think I might not stick with Cryptopia anymore and move to other Exchanges..My experience is getting salty guys.. really need your help.



Posted: 7/20/2017 10:28:03 AM
Easteregg69
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#3

The guys are professional liers.

They scammed me on the orbit coins. And the DOT coins. Sold me a lot and closed withdraval. Now i got orb stuck in there wallet and bsty's hanging on confirmations.

I'm out of here too. Ass soon as my BSTY comes through 600 conformation so i can withdraw them too. Have dusted the rest of my accounts and dumped my PXC's. Did not want to be f'cked with these too.

Too bad. Had high expectations on that investment.

 

 



Posted: 7/20/2017 1:04:08 PM
DaRoll
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Threads: 1, Posts: 29
#4

Haven't got any solution but both my tickets closed... Wow guys!! 

21806 - #21620 

Really I think I might not stick with Cryptopia anymore and move to other Exchanges..My experience is getting salty guys.. really need your help.

yourbudware: 7/20/2017 10:28:03 AM

 

#21806 - You supplied incorrect infomation in your support ticket, our team can only work with the infomation provided.
#21620 - You have been told we will be in touch when it's processed.  

I can confirm that your request is in the Admin queue to manually process for you, your deposit was sent to Cryptopia using a smart contract, which on your deposit page for ETH you will see a big warning that says "Deposits from contracts currently unsupported. Please deposit directly from your account address."  Despite you disregarding this warning, causing a delay in your deposit, our Admin team are recovering your deposit anyway, because they are good like that.  Publically misrepresenting the reason your support tickets have been closed and accusing our Admin team of being scammers is not the way to get your issue resolved any quicker. 



Posted: 7/21/2017 1:45:22 AM
DaRoll
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Threads: 1, Posts: 29
#5

The guys are professional liers.

They scammed me on the orbit coins. And the DOT coins. Sold me a lot and closed withdraval. Now i got orb stuck in there wallet and bsty's hanging on confirmations.

I'm out of here too. Ass soon as my BSTY comes through 600 conformation so i can withdraw them too. Have dusted the rest of my accounts and dumped my PXC's. Did not want to be f'cked with these too.

Too bad. Had high expectations on that investment.

 

 

Easteregg69: 7/20/2017 1:04:08 PM

 You haven't contacted us in regards to any issues with your coins, so I can't help you until you do.  If you want to log a support ticket we can perhaps answer some of your questions about your coins.  Just as soon as we are out of our Professional liars class that is :p



Posted: 7/21/2017 1:48:34 AM
yourbudware
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Threads: 2, Posts: 9
#6

Haven't got any solution but both my tickets closed... Wow guys!! 

21806 - #21620 

Really I think I might not stick with Cryptopia anymore and move to other Exchanges..My experience is getting salty guys.. really need your help.

yourbudware: 7/20/2017 10:28:03 AM

 

#21806 - You supplied incorrect infomation in your support ticket, our team can only work with the infomation provided.
#21620 - You have been told we will be in touch when it's processed.  

I can confirm that your request is in the Admin queue to manually process for you, your deposit was sent to Cryptopia using a smart contract, which on your deposit page for ETH you will see a big warning that says "Deposits from contracts currently unsupported. Please deposit directly from your account address."  Despite you disregarding this warning, causing a delay in your deposit, our Admin team are recovering your deposit anyway, because they are good like that.  Publically misrepresenting the reason your support tickets have been closed and accusing our Admin team of being scammers is not the way to get your issue resolved any quicker. 

DaRoll: 7/21/2017 1:45:22 AM

 

@Cryptopia.. Guys did anywhere in my post I have written "scam" word? I am frustrated because the money is not in my account and I am patient enough to wait for your answers but what's the meaning of closing off tickets?

 

In first ticket you closed off saying I sent to wrong address... Did you really checked the transaction in the block chain with my ETH address? I don't think so and straight away you closed it without really tracking it at all..  - if similar happens to your money won't you get frustrated? Where the money is a good amount?

 

Okay let me give an exzample - If you raise a call to say power company while you are in a powercut - right after you raised your ticket they close it without any solution stating : we are working on it - what will you feel? When it's been more than 3 days - you are still in powercut - what would be your feeling now? I am pretty sure you will start to do the best to get you normal life back - isn't it?

 

I will appreciate if you can resolve my issue quickly.



Posted: 7/21/2017 10:36:51 PM
yourbudware
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#7

Thanks Cryptopia.. Finally yesterday night I got the amount credited in my account.

 

Thanks again. 



Posted: 7/23/2017 10:16:41 AM
JakeJerome
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#8

My first withdraw and it goes missing, 48 hours and my CHC is no where to be found.

Starting to get a little frustrated with Cryptopia, haven't heard back in 24 hours since I opened my ticket...



Posted: 7/23/2017 8:30:34 PM
spiderpham
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#9

So far, it has been about 4 days (weekend included) since my support ticket for a btc/bch extract.

Hopefully not too much longer now.



Posted: 11/7/2017 3:24:51 PM
Obirion
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#10

hi, cryptopia. can you please check my ticket #93759 and help me this week!! thank you and happy new year.



Posted: 1/2/2018 12:50:54 AM
mamta_taliwala
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#11

I still dont have my 1 ether i transfered from Bittrex. where is it? and you have so many complains on coins getting dissappreared. sounds shady. 



Posted: 1/5/2018 8:21:41 AM
sarmand
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#12

Hello,

This morning I transferred 0.212895 ETH from binance to my Cryptopia wallet , but it didn't arrived !

No it shows ''Deposits from contracts currently unsupported Please deposit directly from your account address.''

Can someone help me out please! No i lost all my money...

Thanks



Posted: 1/5/2018 3:59:54 PM
Jtkoster
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#13

Hello,

This morning I transferred 0.212895 ETH from binance to my Cryptopia wallet , but it didn't arrived !

No it shows ''Deposits from contracts currently unsupported Please deposit directly from your account address.''

Can someone help me out please! No i lost all my money...

Thanks

sarmand: 1/5/2018 3:59:54 PM

 I've got the same problem. I transferred 0.1 eth from my bittrex wallet and I alsto get the message that Deposits from contracts are currently unsupported..

What does this mean? And how can it be solved?

Regards



Posted: 1/5/2018 4:08:47 PM
Timb0o0
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#14

Have guys. 

 

Got the same problem. Looking into the blockchain, the amount of ETH has been successfully credited to the EtH address but it doesn't show up in the account. 

 

According to prior comments the money will eventually be credited. I think bittrex and other platforms are being considered "smart contract addresses". Even though I don't understand why this does make a difference from a technical point of view.

I will also open a support ticket and hope that this issue is being resolved at short notice. 

 



Posted: 1/5/2018 4:35:41 PM
Erysa
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#15

Hello!

 

I have the same problem from Exodus and it doesn't use smart contracts as i know. 



Posted: 1/5/2018 8:51:16 PM
onoja5
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#16

Hello, I sent some ETH Ethereum to my wallet, from https://poloniex.com it shows successful but until now it has not showed up in my cryptopia wallet, please kindly assist me please, here are the transaction details below: Complete ETH 0.13480444 2018-01-06 00:16:00 Address: 0x8bbc3194d681f1260f0f7f32e5b2cb1f232bd949 Txid: 0x1b44cac3993a8d8271c6a3e373fff70457c23b89107d461eb727daa5e4683bf5



Posted: 1/6/2018 1:21:56 AM
onoja5
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#17

Hello, I sent some ETH Ethereum to my wallet, from https://poloniex.com it shows successful but until now it has not showed up in my cryptopia wallet, please kindly assist me please, here are the transaction details below: Complete ETH 0.13480444 2018-01-06 00:16:00 Address: 0x8bbc3194d681f1260f0f7f32e5b2cb1f232bd949 Txid: 0x1b44cac3993a8d8271c6a3e373fff70457c23b89107d461eb727daa5e4683bf5



Posted: 1/6/2018 1:22:21 AM
BogdanM1982
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#18

same problem with ETH wallet adress!!!!!!



Posted: 1/12/2018 9:17:32 PM
BogdanM1982
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#19

:((



Posted: 1/12/2018 9:17:52 PM
BogdanM1982
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#20

heeeeee, done the problem!!!!! tthank youuuu



Posted: 1/12/2018 9:26:41 PM
dillonshekel
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#21

Same problem sending ETH from lykke to cryptopia. Wallet address is 0xca6bed18f44a3801341e12885a93ad7a52c8c840

 

Thank you!



Posted: 1/16/2018 1:10:22 AM
k0dd3r
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#22

me too

sent out 1.035143 Ether to the address but it hasnt been credit yet

i hope it will be solved soon

im still new n i din really understood about smart contract thingi

anyways pls help me out if any of u can

thanks

here is my wallet info i sent too

 

https://etherscan.io/address/0xecdc06f5d5b6a9b10b7d31da4f387bce9de2c259



Posted: 1/17/2018 5:47:40 PM
k0dd3r
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#23

me too

sent out 1.035143 Ether to the address but it hasnt been credit yet

i hope it will be solved soon

im still new n i din really understood about smart contract thingi

anyways pls help me out if any of u can

thanks

here is my wallet info i sent too

 

https://etherscan.io/address/0xecdc06f5d5b6a9b10b7d31da4f387bce9de2c259

k0dd3r: 1/17/2018 5:47:40 PM

 

Recieved

thanks a lot guys



Posted: 1/17/2018 5:53:08 PM
habdo
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#24

i Sent etc from bittrex to Cryptopia show completed in bittrex . Put i don't receved any thing in cryptopia why ???????????????



Posted: 1/23/2018 6:00:42 AM