Lost order


coupable
Gender: Unknown
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Threads: 1, Posts: 1
#0

after setting an order to buy, i recieved those two notifications:

in an hour: Order Refund - Refunded 0.00009900 BTC from buy order.
in an hour: Order Filled - You bought 900.00000000 HYP for 0.00035100 BTC

the amount was discounted from my balance and i can't see my order in the "open orders" section.



Posted: 6/7/2017 4:11:28 PM
Withboredom
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Country: Unknown
Threads: 4, Posts: 22
#1

after setting an order to buy, i recieved those two notifications:

in an hour: Order Refund - Refunded 0.00009900 BTC from buy order.
in an hour: Order Filled - You bought 900.00000000 HYP for 0.00035100 BTC

the amount was discounted from my balance and i can't see my order in the "open orders" section.

coupable: 6/7/2017 4:11:28 PM

Hey,

Are you meaning the Refund amount?

When you place an order we only estimate the fee, once the order is filled, if the fee changes we refund the difference back to your account instead of holding onto it.

Thanks,

Jerry

The Cryptopia



Posted: 6/13/2017 3:54:54 AM
norfkorean
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Country: Unknown
Threads: 0, Posts: 1
#2

same thing happening to.

9 minutes ago: Order Refund - Refunded 0.00000535 BTC from buy order.
9 minutes ago: Order Filled - You bought 0.88882353 EQT for 0.00007020 BTC
9 minutes ago: Order Refund - Refunded 0.00007555 BTC from buy order.
9 minutes ago: Order Filled - You bought 12.54964706 EQT for 0.00099117 BTC
11 minutes ago: Order Refund - Refunded 0.00106672 BTC from buy order.
11 minutes ago: Order Filled - You bought 118.26150000 EQT for 0.00934029 BTC

 

 

my btc balance is still 0. no refund.



Posted: 6/14/2017 1:28:29 AM
sandro667
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#3

WHY IS THIS HAPPENING !



Posted: 8/27/2017 9:52:28 PM
louisl
Gender: Male
Country: Malaysia
Threads: 0, Posts: 1
#4

Ya.... its happen to me . Its been 3 weeks.. big lose for us as the coin stuck yet no cant trade . 

How to return back the coin as its not in the sell order. But its show n the history 

 



Posted: 12/19/2017 6:27:38 AM
sufraz
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Country: Unknown
Threads: 0, Posts: 1
#5

I'm having same issue. As soon as my order gets filled, it refunds it. Can't see my money being returned .

 

What is happening ?



Posted: 1/9/2018 12:05:00 AM
karimone
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Threads: 0, Posts: 1
#6

The same happened here. Lost my money in the refund. What does that mean?



Posted: 1/15/2018 8:10:07 PM
johnnyclubs
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Country: Unknown
Threads: 1, Posts: 2
#7

Same thing, except I kept getting a refund and the balance of the coin I purchased kept going up.

 

  • 9 minutes ago: Order Refund - Refunded 0.00019057 BTC from buy order.
    9 minutes ago: Order Filled - You bought 4730.25719766 RDD for 0.00581822 BTC
    9 minutes ago: Order Filled - You bought 454.44824636 RDD for 0.00055897 BTC
    9 minutes ago: Order Filled - You bought 1167.53452050 RDD for 0.00143607 BTC
    14 minutes ago: Order Refund - Refunded 0.00800383 BTC from buy order.
    14 minutes ago: Order Filled - You bought 828.55337120 RDD for 0.00101084 BTC
    15 minutes ago: Order Refund - Refunded 0.00901466 BTC from buy order.
    15 minutes ago: Order Filled - You bought 933.19427322 RDD for 0.00113850 BTC
    19 minutes ago: Order Filled - You sold 940.39204408 ETN for 0.01019385 BTC

 

Please explain



Posted: 1/18/2018 4:13:06 AM
ecryptoworld
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Threads: 0, Posts: 1
#8

Same thing happening to me . Twice this month..

15 minutes ago: Order Refund - Refunded 0.00046187 BTC from buy order.
15 minutes ago: Order Filled - You bought 2099.39121756 BGR for 0.00163753 BTC

 



Posted: 2/5/2018 8:16:20 PM
NonowPoney
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Country: Unknown
Threads: 0, Posts: 2
#9

  • #754932298 - 2/7/2018 11:29:09 PM: Order Refund: Refunded 0.00040667 BTC from buy order.
  • #754932297 - 2/7/2018 11:29:09 PM: Order Filled: You bought 1.35000000 VIVO for 0.00059503 BTC
  • #754783770 - 2/7/2018 11:01:50 PM: Order Refund: Refunded 0.00062610 BTC from buy order.
  • #754783769 - 2/7/2018 11:01:50 PM: Order Filled: You bought 1.25000000 VIVO for 0.00055140 BTC
  • #754777830 - 2/7/2018 11:00:37 PM: Order Refund: Refunded 0.00062608 BTC from buy order.
  • #754777829 - 2/7/2018 11:00:37 PM: Order Filled: You bought 1.25000000 VIVO for 0.00055143 BTC
  • #754773450 - 2/7/2018 10:59:48 PM: Order Refund: Refunded 0.00062608 BTC from buy order.
  • #754773449 - 2/7/2018 10:59:48 PM: Order Filled: You bought 1.25000000 VIVO for 0.00055143 BTC

 

same issue

 



Posted: 2/7/2018 11:49:38 PM