FAQ: How do I cancel my order? / View my Open orders?


MrFloppy
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#0

How do I cancel my order? / View my Open orders?

 

There are 3 different ways you are able to view and cancel your open orders on Cryptopia. After you have cancel the open order, the untraded coins that were "held" will be immediately returned to your available balance and be available for your use again.

 

    1. You can cancel the open orders for the coin you are trading by click the red 'X" shown besides each order you have open in that market:




    2. From your open orders page (https://www.cryptopia.co.nz/Trades) you can view and cancel all your open orders accross the exchange:




 



Posted: 5/22/2017 4:00:54 AM Edited: 5/14/2018 1:06:28 AM
MrFloppy
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#1

Are you still charged the fee when you cancel a buy or sell order?

the_game_nerd: 6/23/2017 8:55:26 PM

No, the fees are only taken as the order is fulfilled, be it partial fill or complete it is taken when the trade occurs.

If you cancel an order, you will receive back the full untraded part in your account. :)



Posted: 6/23/2017 9:13:11 PM
MrFloppy
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#2

Are you still charged the fee when you cancel a buy or sell order?

the_game_nerd: 6/23/2017 8:55:26 PM

No, the fees are only taken as the order is fulfilled, be it partial fill or complete it is taken when the trade occurs.

If you cancel an order, you will receive back the full untraded part in your account. :)

MrFloppy: 6/23/2017 9:13:11 PM

 Hi, So I just cancelled a partially fulfilled order of selling 0.1 Btc, and then all my coins just vanished to thin air, leaving me with just 0.05 in my btc account, while it should be 0.13 or 0.14btc

Chris939: 11/7/2017 1:13:58 PM

 

I CANCELLED AN ORDER 3 DAYS AGO AND THE BTC WAS NEVER APPLIED BACK TO MY ACCOUNT?????

sonofemerson: 11/27/2017 7:05:08 PM

 

you cannot "undo" trades by cancelling an order, so if your open order had any trades into then if you cancel you received back the unused BTC that was held for that order.

Check your trade history, and you will see where that BTC you thought was missing was actually used in a trade.

 



Posted: 11/27/2017 10:55:22 PM Edited: 11/27/2017 10:57:19 PM
MrFloppy
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#3

Anyone have any idea how long it will take until its back into my account?

connellcrypto: 12/21/2017 5:38:34 PM

 

Its immediate, there is no delay.  You will only received back the remaining untraded part of the open order of course

 



Posted: 12/21/2017 6:05:43 PM Edited: 12/21/2017 6:07:45 PM
Johnandbuddy
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#4

How much time it would take to finish the order placed and flash the equivalent amount of purchased coins in my wallet, do we really need to raise a ticket to let it complete !!!! 

If anyone has any idea about this , do let me know, after all sharing info is caring and helping others somewhere gonna return in somewhat into a better package

 

bsharan24: 12/22/2017 11:03:11 AM

The time it takes to finish an order can range from instant to etiernity... It all depends on when someone fills your order. If you want your order to be filled faster, raise the price. This is a marketplace, It is not like CoinBase where the price that is displayed can be instantly purchased. If no one wants to buy your order, it will not get it filled. Think of the way this site works like Ebay and Coinbase is like Amazon. 

Hope this helps. No need to raise a ticket.



Posted: 1/12/2018 10:14:56 PM
Johnandbuddy
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#5

do you recieve fees back from cancelled orders?

Rustyqldr: 1/12/2018 8:13:42 AM

 The answer is in the second comment...



Posted: 1/12/2018 10:15:37 PM
xtraelv
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#6

The money I spent to buy coins + fees + account balance don’t add up to the amount I deposited. The only thing I can think of is I cancelled some open orders. Could this be the cause of discrepancy?

ridgeview123: 1/19/2018 2:30:17 PM

 Estimated BTC varies based on market prices and is only ESTIMATED.



Posted: 1/21/2018 3:15:53 AM